How to create and manage a passkey

By adding a passkey to your Paribu account, you can complete sign-in and action approvals quickly using your face, fingerprint, or device password. You can create a passkey on both the Paribu app and the web.

How is a passkey created?

To create a passkey on Paribu web, click the Passkeys item on the Security settings page and use the Create passkey button. Your browser then starts its own verification flow; once you confirm with biometrics, your device password, or a security key, your passkey is created and added to the list.

Before you start

• Make sure your browser and operating system support passkeys (WebAuthn)

Create a passkey

1. Open Paribu.com and hover over the profile icon at the top right
2. Click Security settings in the menu that appears
3. In the Security steps section, click Passkeys
4. Review the two items on the information screen that opens: Speed up your transactions and Protect your account
5. Click the Create passkey button
6. In the verification screen your browser opens, complete verification with your face, fingerprint, device password, or security key
7. Once verification is complete, the passkey is created and added to the list in the Passkeys window

Note: You are not asked to name the passkey while creating it. The key is added to the list with its own name; you can change that name later from the list.

Can a second passkey be created on the same device?

One passkey is kept per device. When you try to create a second key on the same device, the Passkey could not be added warning appears and the screen states: "You already have a passkey for this device. You can update the existing one or delete it to add a new key."

There is also an upper limit on the number of keys your account can hold. When you reach the limit, the message "You have reached the maximum number of passkeys. Remove an existing key." is shown; to add a new key, you first need to delete one you no longer use.

How is a passkey managed?

You can view, rename, or delete your passkeys from the Passkeys window on the Security settings page. The list shows the name and creation date of each key.

Renaming

1. In the Passkeys window, click the edit (pencil) icon next to the key you want to rename
2. Write the new name in the Device name field in the Passkey name window that opens
3. Save the change; once complete, the message "You have changed the name of the passkey." appears

Deleting

1. In the Passkeys window, click the delete option next to the key you want to delete
2. In the confirmation window that opens, read the question Are you sure you want to remove the passkey?; the window also states which device the key will be removed from
3. Click the Yes, remove key button

Warning: Once you delete a key, you cannot sign in with a passkey on that device; you continue signing in with your password. If you want to create a key on the same device again, you need to follow the steps from the start.

How does a passkey affect your security level?

The Security level indicator at the top of the Security settings page looks at two steps on the web: 2-factor authentication and passkey. Creating a passkey increases the number of completed steps; if 2FA is active as well, your level becomes Secure and the Secure account label appears on the page.

Having trouble?

If you encounter an issue while creating or using a passkey, you can review the Cannot create a passkey article.

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Frequently asked questions

Can I sign in with my password after creating a passkey?

Yes, a passkey does not replace your existing sign-in methods, but is added as an additional option. You can continue signing in with password and 2FA.

Will my account be affected if I delete my passkey?

No, deleting a passkey does not affect your account. You can continue signing in with password and 2FA. However, since the number of completed security steps drops, your security level falls from Secure to Medium.

Why should I change the passkey name?

If you have created passkeys on more than one device, giving each a descriptive name (for example, "iPhone 15" or "MacBook") makes management easier.

Is a passkey required to make transactions with API keys?

In some cases, yes. If you try to make transactions with API keys while no passkey is active on your account, the warning "Passkey required for API operations" appears and you are asked to activate your passkey.

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Related articles

• What is a passkey? — What a passkey is
• How to set up two-factor authentication (2FA) — Setting up 2FA authentication
• How to enable biometric authentication — Enabling biometric login
• Cannot create a passkey — Resolving passkey issues

By adding a passkey to your Paribu account, you can complete the sign-in step with your face, your fingerprint or your device password. You create and manage your passkeys in the Passkeys section on the Security settings screen.

How to create a passkey

To create a passkey in the Paribu app, tap Passkeys on the Security settings screen, tap the Create passkey button, and confirm your identity on your device's verification screen. The process takes a few seconds.

Before you start

• Your device needs a screen lock set up — Face ID, fingerprint or a device password
• Make sure your device supports passkeys; if it does not, a warning titled Not supported appears

Create a passkey

1. Tap the menu icon in the top left of the screen to open the Account section
2. Tap Account and settings
3. Tap Security settings
4. Under Security steps, tap Passkeys
5. On the Create your passkey screen, tap the Create passkey button
6. Confirm your identity with your face, fingerprint or device password on your device's verification screen

When the process is complete, your passkey appears in the list on the Passkeys screen.

Note: If you already have a passkey on your account, this screen shows the passkey list instead of the introduction. In that case, tap the Create new passkey button below the list to add another one.

If the passkey cannot be created

When creation does not complete, one of three messages appears on the screen:

• Passkey could not be added / "Passkey could not be created. Please try again." — the process was interrupted and you can try again
• Passkey could not be added / "You already have a passkey for this device." — only one passkey is registered per device; you can update the existing passkey or delete the previous one if you want to replace it
• Not supported / "This device does not support passkeys." — passkeys cannot be used on this device

If the problem continues, you can check the Cannot create a passkey article.

How to manage a passkey

The list on the Passkeys screen shows the Device name and Created date for each passkey. Each row has edit and delete actions.

Renaming

1. Tap the menu icon in the top left of the screen to open the Account section
2. Tap Account and settings → Security settings → Passkeys
3. Tap the edit icon next to the passkey you want to rename
4. Type the new name into the Device name field on the Edit passkey screen
5. Tap Save

Note: The device name can be at least 3 and at most 40 characters. The counter to the right of the field shows how many characters you have used. The Save button becomes active only when you have changed the name and the name is valid.

Deleting

1. Tap the menu icon in the top left of the screen to open the Account section
2. Tap Account and settings → Security settings → Passkeys
3. Tap the delete icon next to the passkey you want to remove
4. On the Are you sure you want to remove this passkey? screen, tap Yes, remove passkey

Warning: A deleted passkey cannot be restored. If you want to sign in with a passkey on that device again, you need to create a new one.

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Frequently asked questions

Can I sign in with my password after creating a passkey?

Yes. A passkey does not replace your existing sign-in methods; it is added to the sign-in step as an option. If sign-in with a passkey does not complete, you can continue with your password and your other verification methods using Use a different method.

Will my account be affected if I delete my passkey?

No, deleting a passkey does not affect your account; your password and your other verification methods keep working. Only the number of steps counted in your security level goes down, and your level is recalculated.

Can I create a second passkey on the same device?

No. Only one passkey is registered per device. If you try to add a second one, the message You already have a passkey for this device appears; you can rename the existing passkey or delete it and create a new one.

Why should I change the passkey name?

If you created passkeys on more than one device, giving each one a name you recognize (for example "Work phone" or "Tablet") makes the list easier to manage. You also tell the passkeys apart by these names when deciding which one to delete.

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Related articles

• What is a passkey? — Passkey definition
• Cannot create a passkey — Resolving passkey issues
• How to set up two-factor authentication (2FA) — 2FA setup
• How to enable biometric authentication — Enabling biometric login
• What is the account security level and how to raise it — Security level and the three steps