How to enable biometric authentication
Biometric authentication is a security feature that lets you sign in to your Paribu account quickly and securely using the security method set up on your device (Face ID or fingerprint). You turn the setting on or off in the Biometric authentication section on the Security settings screen.
How to enable biometric authentication
To enable biometric authentication in the Paribu app, tap Biometric authentication on the Security settings screen and switch on the row on the screen that opens. If Face ID or a fingerprint is set up on your device, the feature is enabled within a few seconds.
Before you start
- Face ID or a fingerprint needs to be set up on your device — if it is not, Paribu directs you to your device settings
Enable biometric authentication
- Tap the menu icon in the top left of the screen to open the Account section
- Tap Account and settings
- Tap Security settings
- Under Security steps, tap Biometric authentication
- On the Biometric authentication screen, switch on the Log in with Face ID or fingerprint row
Note: On iOS devices, a system permission is requested the first time you enable it: Allow "Paribu" to use Face ID? You need to allow it to continue.
If your device has no biometric record
When you try to switch it on while Face ID or a fingerprint is not set up on your device, a screen titled Enable biometric login opens: "Please enable the biometric feature from your device settings to use biometric authentication on Paribu."
The Open settings button takes you straight to your device settings; Later lets you postpone this step. Once you have completed the biometric setup on your device, you can return to Paribu and switch it on.
How does the app behave while biometric authentication is on?
While biometric authentication is enabled, a lock screen appears when you open the app and, depending on your device's method, it reads Tap to unlock with Face ID or Tap to unlock with your fingerprint. When you tap it, your device's verification screen takes over.
After too many unsuccessful attempts in a row, your device locks biometrics temporarily. In that case the screen shows Biometric authentication could not be completed with this description: "Biometric authentication is locked due to too many incorrect attempts. Unlock your device to try again." Once you unlock your device with your own passcode, biometric authentication works again.
How to disable biometric authentication
You can turn biometric authentication off whenever you want. Follow these steps to turn it off:
- Tap the menu icon in the top left of the screen to open the Account section
- Tap Account and settings → Security settings
- Tap Biometric authentication
- Switch off the Log in with Face ID or fingerprint row
Warning: When you turn biometric authentication off, the number of steps counted in your security level drops by one and your level is recalculated.
How does biometric authentication affect your security level?
On Paribu, your account security is evaluated across three steps: two-factor authentication, a passkey and biometric authentication.
| Level | Condition |
|---|---|
| Critical | None of the three steps is active |
| Medium | One or two of the three steps are active |
| Secure | All three steps are active |
Biometric authentication is one of these three steps. For details, you can check the What is the account security level and how to raise it article.
Frequently asked questions
Is biometric authentication mandatory?
No, biometric authentication is optional. If you want to raise your account security level to Secure, you need to enable two-factor authentication, a passkey and biometric authentication together.
What is the difference between biometric authentication and a passkey?
Biometric authentication unlocks the app with your device's Face ID or fingerprint feature when you open it; the setting belongs to your device. A passkey is a verification method linked to your Paribu account and takes the place of your password in the sign-in step. The two are enabled separately and counted as separate steps in your security level.
Does biometric authentication replace my password?
No. Biometric authentication unlocks the app; your password stays on your account and is used for operations such as changing your password.
What should I do if biometric authentication is not working?
First check that your biometric record is active in your device system settings. If it is locked after too many unsuccessful attempts, unlocking your device with your own passcode is enough. If Face ID or a fingerprint is set up and the problem continues, try turning biometric authentication off and on again.
Related articles
- What is a passkey? — Passkey definition
- How to create and manage a passkey — Creating and managing a passkey
- How to set up two-factor authentication (2FA) — 2FA setup
- What is the account security level and how to raise it — Security level and the three steps
- Security tips — Recommendations for account security
Author:
Paribu