My TRY withdrawal request did not arrive at my bank account

A TRY withdrawal request you make from Paribu to a bank account registered in your name starts after the "Your TRY withdrawal request has been received" confirmation and is usually completed within a short time. The reflection time varies based on the sender bank and the transfer method you select.

Why did the TRY I withdrew not arrive at my bank account?

TRY withdrawal requests from Paribu are processed by the bank after acceptance. While transfers within FAST transaction limits occur 24/7 instantly, EFT operations are only completed during working hours. EFT requests made outside working hours or on weekends are reflected in your bank account on the next business day.

Bank integration and times

The reflection time of your TRY withdrawal request varies based on the bank you withdraw to and the transfer method:

• Banks integrated 24/7: TRY withdrawal operations to Akbank, Ziraat Bankası, Vakıfbank, Fibabanka, Yapı Kredi Bankası, İş Bankası, and Türkiye Finans Bankası accounts registered in your name are processed 24/7
• FAST to other banks: Transfers within FAST transaction limits are processed 24/7
• EFT to other banks: EFT operations made outside working hours are completed on the next business day

Note: When you place a withdrawal order, the relevant amount is deducted from your available balance. If you want to cancel orders that have not yet been completed, the relevant amount is reflected back to your available balance

Possible delay reasons

If the amount has not been reflected in your bank account despite the expected time having passed, possible reasons may be:

• EFT transfer outside working hours: EFT operations made outside working hours are completed on the next business day
• Weekend or public holiday: EFT transfers are not processed outside business days
• Temporary technical issue at the bank: The reflection time may be extended due to delays in the banks' infrastructure
• Incorrect recipient account information: If the withdrawal request was made to an account not registered in your name, it is automatically refunded; for details, view the Vadeli/döviz hesabına Türk lirası (TL) çektim article

Warning: If any change occurs in your recipient bank account after placing a withdrawal request, the reflection of the transfer may be delayed or it may be taken into the refund process. Make sure your recipient account information is current before withdrawal

What should you do if you need support?

If the amount has not been reflected in your bank account despite EFT working hours and bank integration rules, we first recommend contacting your recipient bank. If the issue persists, you can start a live support chat through Paribu Support to contact us. To allow your request to be resolved quickly, it is recommended to have the transaction date and time, withdrawal amount, recipient bank information, and a screenshot of the transaction confirmation ready.

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Frequently asked questions

How long does my TRY withdrawal request take to be reflected in my account?

Transfers to 7 banks integrated 24/7 with accounts registered in your name are reflected within minutes. Transfers to other banks within FAST limits are processed 24/7, while EFT transfers are processed during working hours.

I made an EFT withdrawal, when will it be reflected in my account?

EFT operations are processed during banks' working hours (usually weekdays 09:00-17:30). EFT transfers made outside these hours or on weekends are reflected in your recipient account on the next business day.

Can I cancel my withdrawal request?

You can cancel withdrawal orders that have not yet been completed. As a result of the cancellation, the relevant amount is reflected back to your available balance. Cancellation is not possible after the request is completed.

I made a withdrawal but my balance did not change, what should I do?

When a withdrawal order is placed, the amount is deducted from your available balance. If the balance has not changed, the request may not have been created; check the status of the request from your transaction history.

What happens if I made a withdrawal to the wrong IBAN?

Withdrawal requests made to an account not registered in your name or that is not accepted (time, foreign currency, belonging to another person) are automatically refunded and the amount is reflected in your Paribu account.

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Related articles

• How to withdraw Turkish lira (TRY) — Turkish lira withdrawal steps
• TRY withdrawal could not be completed — TRY withdrawal issues
• I withdrew TRY to a time/foreign currency account — TRY withdrawal to a time or FX account
• What are TRY deposit and withdrawal limits and processing times? — TRY deposit and withdrawal limits and times