TRY withdrawal could not be completed
A TRY withdrawal request on Paribu may not be completed due to insufficient available balance, recipient account rule mismatch, or temporary technical issues. The request not being created and not being reflected in your account after creation are different situations.
Why could my TRY withdrawal request not be completed?
A TRY withdrawal request usually fails due to insufficient available balance, the account you want to withdraw to not complying with the rules (only individual checking TRY accounts registered in your name are accepted), or your withdrawal limit being exceeded. If the request is not reflected in your account after being created, there may be a different issue; in this case, view the Türk lirası (TL) çekme talebim banka hesabıma ulaşmadı article.
Possible causes
The most common reasons your withdrawal request could not be completed:
- Available balance is insufficient: Your available balance may be less than the amount you want to withdraw due to open orders, transfers, or locked balance. For balance types defined on your account, view the Portföyümü nasıl görüntüleyebilirim? article
- Recipient that does not comply with account rule: Withdrawal operations can only be made to individual checking TRY accounts registered in your name. Withdrawal requests to joint, company, time, or accounts belonging to others are not accepted
- Exceeding the withdrawal limit: Requests exceeding your daily or monthly withdrawal limit cannot be created. You can view your limit information on the withdrawal screen
- Below the minimum withdrawal amount: The minimum withdrawal amount is ₺10; requests below this amount cannot be created
- Temporary technical issue at the bank: The withdrawal request may be rejected by the system due to temporary issues in the banks' infrastructure
Note: TRY withdrawal operations to Akbank, Ziraat Bankası, Vakıfbank, Fibabanka, Yapı Kredi Bankası, İş Bankası, and Türkiye Finans Bankası accounts registered in your name are processed 24/7. Transfers to other banks within FAST limits are 24/7, while EFT operations are completed during working hours
How do I know my request could not be completed?
If your withdrawal request could not be completed, you see the "could not be completed" or "cancelled" status in your transaction history. The amount deducted at the start of the request is automatically reflected back to your available balance within a short time.
Warning: TRY withdrawal operations can only be made to individual checking TRY accounts registered in your name. Withdrawal attempts to joint accounts, company accounts, time accounts, foreign currency accounts, or accounts belonging to another person are rejected or the amount is automatically refunded to your Paribu account
What should you do if you need support?
If none of the reasons above fit your situation and your withdrawal request continues to fail, you can start a live support chat through Paribu Support to contact us. To allow your request to be resolved quickly, it is recommended to have the transaction date and time, the amount you want to withdraw, recipient bank information, and a screenshot of the error message you received ready.
Frequently asked questions
My withdrawal request was created but it is not reflected in my account, what should I do?
In this case, the withdrawal request may not have failed but is being processed by the bank. For details, view the Türk lirası (TL) çekme talebim banka hesabıma ulaşmadı article.
Why does my available balance appear insufficient?
Part of your total balance may have been deducted from your available balance due to your open orders, ongoing transfers, or locked (staking/campaign) balance. For balance types, view the Portföyümü nasıl görüntüleyebilirim? article.
How do I know if I have exceeded my TRY withdrawal limit?
You can view your daily and monthly withdrawal limits and current usage amount on the withdrawal screen. In cases where the limit is exceeded, you see a warning message on the operation screen.
What is the minimum TRY withdrawal amount?
The minimum withdrawal amount is ₺10. Requests below this amount cannot be created.
Can I withdraw TRY to all banks?
TRY withdrawal operations can be made with all banks in Türkiye; however, transfers to banks other than the 7 banks Paribu is integrated with 24/7 are completed within FAST limits 24/7, otherwise within EFT time.
Related articles
- How to withdraw Turkish lira (TRY) — Turkish lira withdrawal steps
- My TRY withdrawal request did not arrive at my bank account — TRY withdrawal not arriving at bank
- I withdrew TRY to a time/foreign currency account — TRY withdrawal to a time or FX account
- What are TRY deposit and withdrawal limits and processing times? — TRY deposit and withdrawal limits and times
Author:
Paribu