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Crypto Asset Services Framework Agreement

April 14, 2026

CRYPTO ASSET SERVICES FRAMEWORK AGREEMENT

ARTICLE 1 - PARTIES

This Crypto Asset Services Framework Agreement (hereinafter referred to as the "Framework Agreement") has been entered into and approved on the conditions specified below regarding Crypto Asset Services between, on the one hand, PARİBU KRİPTO VARLIK ALIM SATIM PLATFORMU A.Ş. with MERSIS Number 0827062136100017, having its registered address at Huzur Mahallesi Maslak Ayazağa Caddesi Uniq İstanbul Sitesi B Blok No: 4B Sarıyer/İstanbul (hereinafter referred to as "PARİBU") and, on the other hand, the "CUSTOMER" (defined below).

Paribu and the Customer are referred to in the Agreement separately as a "Party" and together as the "Parties".

ARTICLE 2 - SUBJECT AND BASIS

The subject of the Framework Agreement is the determination and regulation of the general conditions to be complied with in any transaction carried out by the Customer via Paribu's website at www.paribu.com and/or Paribu's mobile applications, and of the rights and obligations of the parties. This Framework Agreement entered into does not grant the Customer the right to benefit from all services offered by Paribu. The Framework Agreement regulates the buying and selling, exchange, transfer of crypto assets and the custody operations required by them, as well as the rights and obligations of the parties relating to these operations. A separate contract may be requested for services provided or to be provided by Paribu. This Framework Agreement is not in any form or manner of the nature of an Investment Advisory Agreement and may not be interpreted in such a way as to lead to such a result. The Framework Agreement has been drawn up within the framework of the Capital Markets Law No. 6362, the Communiqué No. III-35/B.1 on the "Principles Regarding the Establishment and Operation of Crypto Asset Trading Platforms", the Communiqué No. III-35/B.2 on "Crypto Asset Custody Service Providers", the Communiqué No. VII-128.10 on "Procedures and Principles for the Management of Information Systems" published by the Capital Markets Board, and other relevant capital market legislation provisions.

ARTICLE 3 - DEFINITIONS

Paribu: Refers to PARİBU KRİPTO VARLIK ALIM SATIM PLATFORMU A.Ş.

Services: Refers to the applications offered by Paribu for the purpose of enabling Customers to carry out the works and operations defined within the Framework Agreement.

Customer / Customers: Refers to natural or legal persons who sign/approve the Framework Agreement on the Platform and all contracts, permission and approval forms in the membership process, and who acquire the title of "Customer" by completing the identification process.

SPK/Board: Refers to the Capital Markets Board.

MKK: Refers to the Central Securities Depository.

Platform: Refers to the website consisting of the domain www.paribu.com and the sub-domains connected to this domain, and the mobile applications offered for service via the Android operating system and the iOS operating system, also belonging to Paribu. The said Platform refers to the environment in which Crypto Asset trading, initial sale or distribution, exchange, transfer, the custody required for these and other operations that may be determined are carried out.

Netting: Refers to the process of mutual offsetting of buy and sell orders transmitted by the Customer to the Platform and the finalisation of executed transactions.

Order: Refers to the notification made by the Customer in writing or via electronic communication systems, in compliance with the conditions of the Framework Agreement, regarding the buying or selling of crypto assets listed on Paribu, the transfer or remittance of cash/crypto assets, the collection or transfer of yields, and similar matters falling within the scope of the Framework Agreement.

Commission: Refers to the service fee collected from the Customer in return for the services provided by Paribu. The Commission is an income item of Paribu; tax, fund deduction and similar public obligations that may arise from the transaction are not assessed within this scope.

Commission and Charge Tariff: Refers to the section showing the types and rates or amounts of commissions, transaction fees, transfer fees and similar service fees to be charged from the Customer on the Platform, the current version of which is published on the website and accessible to the Customer prior to the transaction.

Crypto Asset: Refers to intangible assets that can be electronically created and stored using distributed ledger technology or similar technology, distributed via digital networks, and that may represent value or rights.

Custodial Institution: Refers to the institution authorised by the Board to provide crypto asset custody services.

Hot Wallet: Refers to the wallet technology used by crypto asset service providers to fulfil their customers' crypto asset transfers, which is connected to the internet and does not have the characteristics of a cold wallet.

Cold Wallet: Refers to the wallet technology in which the keys providing control of the crypto asset are protected by physical, administrative and technical information security controls, and which enables critical operations such as transaction approval and transaction signing to be carried out in environments physically or technically air-gapped from the internet, with the intervention of authorised personnel.

Transfer: Refers to the process of transferring crypto assets in wallets to other wallets or to other customer accounts within the platform, using distributed ledger technology.

2FA (Two-Factor Authentication): Refers to the security method used during account login or transaction approval to verify the customer's identity, requiring two different and independent verification elements (for example, password + SMS code, password + mobile application approval, password + email approval).

MASAK: Refers to the Financial Crimes Investigation Board.

Continuous Business Relationship: Refers to the business relationship between Paribu and the Customer with an element of continuity, established by reason of account opening, crypto asset trading and other services.

Identification: Refers to the process to be applied by obtaining the information and documents required and verifying the accuracy of this information under the Law No. 5549 on the Prevention of Laundering of Proceeds of Crime and the related legislation, the Third Section of the Regulation on Measures Regarding the Prevention of Laundering of Proceeds of Crime and the Financing of Terrorism — "Principles Regarding Customer Identification" — and the MASAK General Communiqué No. 19.

Legislation: Refers to the Capital Markets Law No. 6362 ("Law"), the secondary legislation issued under the Law, all rules and regulations relating to the Board, MKK and other capital market institutions, MASAK regulations and other relevant legislation, and any changes to be made to them.

ARTICLE 4 - CUSTOMER IDENTIFICATION

4.1. Paribu is, in line with the legislation, obliged to determine the identity information of the customer before opening an account.

4.2. Paribu shall exercise the utmost care in fully fulfilling all obligations to which it is subject under preventive legislation of any kind ("Preventive Legislation") and capital market legislation, including identification and verification operations and, in particular, the Law No. 5549 on the Prevention of Laundering of Proceeds of Crime, the Regulation on Measures Regarding the Prevention of Laundering of Proceeds of Crime and the Financing of Terrorism issued for the implementation of this law, and MASAK regulations. Within this scope, and in accordance with the Law on the Prevention of Laundering of Proceeds of Crime and other relevant legislation related to this law, it shall identify and verify the identity of the Customer and, where applicable, the proxy authorised by means of a notarised power of attorney. In joint accounts, identification shall be carried out separately for each rights holder.

4.3. Paribu is not obliged to open any account for the Customer unless the necessary identification has been carried out in compliance with the provisions of the Framework Agreement, or unless additional information and documents that may be requested for identification or verification are provided to it in good time by the Customer and/or their proxy and/or partners. The Customer accepts, declares and undertakes that the current address information requested by Paribu is accurate, that it is the current residence address, that Paribu may request a document confirming the current address information, and that, in the event of such a request, they are obliged to immediately submit to Paribu documents confirming the current address information of themselves and any persons they have authorised. The Customer is obliged, on first request, to immediately provide the information and documents requested under the relevant legal regulations and/or the Framework Agreement. Otherwise, the Customer accepts, declares and undertakes that Paribu is not obliged to open any account for the Customer and that, even if an account has been opened, Paribu has the right not to accept the Customer's orders and/or to immediately terminate this Framework Agreement.

4.4. In accounts to be opened at Paribu, without prejudice to the provisions on portfolio management activities and the powers to be granted by additional contracts to be drawn up on this matter, the Customer who has entered into the Framework Agreement with Paribu and persons authorised by the Customer by means of a notarised power of attorney may carry out transactions. For this, the Customer is obliged to notify Paribu of the proxy's information, notarised power of attorney and signature specimen.

4.5. The Customer cannot carry out transactions in the name of, or as the representative of, more than one person in such a way as to result in the carrying out of unauthorised capital market activity. The Customer accepts, declares and undertakes that they are required to know that the contrary situation falls within the scope of the provision regarding unauthorised crypto asset trading activity defined in the relevant legislation of the SPK, and that they will pay any damages that Paribu may suffer due to such an incident in the event that Paribu is required to pay material and moral compensation by Board decision and/or court order.

4.6. Paribu shall fulfil the "Know Your Customer Rule" by carrying out the necessary checks on the basis of the identity information and signature specimens of the Customer and/or persons granted authority of representation, by comparing the identity and signature specimens in transactions to be carried out as long as the crypto asset trading account is operated. However, Paribu shall not be liable for the falsification of documents and authority documents that cannot be understood as a result of these examinations, except in cases attributable to Paribu. The information and documents transmitted by the Customer regarding identification through the Paribu application shall be evaluated within the scope of the Know Your Customer rule, and where the Customer does not wish to provide information through the Paribu application, they are obliged to deliver their written declaration regarding this to Paribu. Changes in the information regarding identification shall be immediately notified by the Customer to Paribu; otherwise, the said information shall be the basis for the transactions carried out by Paribu.

4.7. The Customer accepts, declares and undertakes that the documents/information they have submitted/will submit and/or submitted to Paribu during the Know Your Customer Rule and Identification process is accurate and complete; that, in the event of a change in the said information, they will immediately and in any event without delay upon the occurrence of such change notify Paribu of the said change; that they will properly submit the documents to be requested by Paribu regarding the change; otherwise, the transactions carried out on the basis of out-of-date information will bind them, and they will be liable for the consequences thereof. The Customer accepts, declares and undertakes that they will compensate all damages that Paribu may suffer due to such information and documents not reflecting reality/not being up to date, and that, in the event of deficiency and/or inconsistency in the requested information and documents, Paribu may temporarily or permanently suspend all transactions related to the Customer and has the right not to accept orders.

4.8. Paribu is obliged to share any information held by Paribu, including the identity information, account, address, financial situation and other information of the Customer and/or their proxy and/or partners, where requested by public institutions and organisations, regulatory authorities, relevant institutions and regulatory institutions and organisations with which Türkiye has signed international agreements.

4.9. Paribu may share, within the framework of the contracts to be signed in respect of the work and transactions to be carried out under this Framework Agreement and its annexes and with banks and/or intermediary institutions and/or Crypto Asset Service Providers and/or financial institutions established domestically and/or abroad, all necessary information and documents of the Customer, including but not limited to the address, identity, account, financial, commercial, professional information, without prejudice to the provisions of the Personal Data Protection Law No. 6698; and the Customer accepts, declares and undertakes that they consent to this sharing.

4.10. The Customer accepts, declares and undertakes that they will carry out transactions only in their own name and for their own account in accounts opened or to be opened at Paribu; that they will not carry out transactions in the name of or for the account of others, as a representative, proxy or in any other capacity; that they will not collect commission or similar benefits under any name. In the event that the Customer wishes to act on behalf of or for the account of another, they are obliged, pursuant to Article 15 of the Law No. 5549 on the Prevention of Laundering of Proceeds of Crime, to notify Paribu in writing of this situation before the transaction is carried out, and to fully provide all information and documents necessary for the identification of the person on whose behalf the action is taken, including the identity information of that person. The Customer accepts in advance the authority of Paribu not to carry out the said transaction, not to act as an intermediary in the transaction or to freeze/close the account in the event that the Customer fails to provide the information and documents requested for identification. In this case, the Customer accepts, declares and undertakes that they will not raise any objection due to the non-execution of the transaction, and that they will compensate any direct and indirect damages that Paribu may suffer. In the event that the Customer acts contrary to these obligations, all legal and criminal liability shall belong to the Customer; Paribu shall have the right to close the Customer's account ex officio and to immediately terminate this Agreement without paying compensation.

ARTICLE 5 - JOINT ACCOUNTS

5.1. In the event that a joint account is opened by more than one Customer, unless otherwise declared in writing by the Customers to Paribu, the account shall be deemed by Paribu to be a directly joint and several joint account. Each of the account holders shall be able to alone carry out transactions, give orders, and exercise alone the powers specified in the other articles of this contract. This matter is also confirmed by the electronic or physical approval to be made by each partner to Paribu during the opening of the joint account. Each of the account holders accepts, declares and undertakes in advance that they shall be jointly and severally liable for all consequences arising from the dispositions of the other(s) on the account. Paribu shall, within the scope of transaction security, use the necessary identity verification and record control systems to confirm that each joint account partner is carrying out transactions within the framework of their authority.

ARTICLE 6 - LEGAL CAPACITY OF CUSTOMERS

6.1. The Customer who is a natural person accepts, declares and undertakes that, in order to use the Platform and to enter into this Framework Agreement, they have the capacity to exercise civil rights under Turkish laws; if they have not reached 18 years of age, they are acting with the permission of their legal representative and that this permission will be submitted to Paribu where required. Transactions and authorisations directed at legal person customers are subject to the provisions of the Framework Agreement to be drawn up separately for legal persons.

ARTICLE 7 - OPENING AND MANAGEMENT OF ACCOUNTS

7.1. In order for an account to be opened in the name of the Customer at Paribu, this Framework Agreement must be approved/signed by the Customer and the identification, suitability assessment and risk control processes to be carried out by Paribu must be successfully completed. Following the completion of these processes, an account is opened in the name of the Customer at Paribu.

7.2. All transactions, activities, yield income and other account movements relating to the Customer are recorded and monitored on the Customer account opened at Paribu. Paribu has the right, depending on the type of transaction, the nature of the transaction or process management, to carry out some transactions on the basis of instant reconciliation and other transactions by following them in a current account relationship within the framework of the provisions of the Turkish Commercial Code. The Customer accepts in advance this determination to be made by Paribu, and accepts, declares and undertakes that the records of Paribu shall constitute conclusive and exclusive evidence.

7.3. Paribu becomes the creditor by debiting the Customer's account with all rights, receivables, yield income, interest, commissions and other accrued amounts arising from this Framework Agreement and its annexes. Such rights and receivables may be recorded daily to the Customer's account by current account method. Paribu has the exclusive right to decide which rights and receivables will be included in the current account system and which transactions will be closed by instant reconciliation.

7.4. Despite the existence of a current account relationship, Paribu has the right at any time to halt current account transactions and to demand and collect from the Customer the receivable balance in the current account, together with interest, commission and/or penalty conditions. This right of Paribu may be exercised by unilateral declaration of will, and the Customer accepts this will in advance.

7.5. The Customer has, by means of this Framework Agreement, granted Paribu indefinite and clear authority for direct virement between current accounts and the sub-bank accounts in which Paribu holds the Customer's cash, the carrying out of debt and credit offsets, and the carrying out of necessary transfer transactions. Paribu may use this authority without obtaining further approval or instruction from the Customer.

7.6. Within the framework of the Framework Agreement, more than one sub-account may be opened under the Customer Number (Customer No.) allocated to the Customer and connected to this account. The Customer number and the relevant account records are retained by Paribu for at least 10 years from the termination of this Framework Agreement, without prejudice to the retention periods provided for in the legislation. By signing/approving this Framework Agreement, the Customer accepts, declares and undertakes in advance that they irrevocably grant Paribu the authority to carry out, at its discretion, direct virement, offset, cash and/or Crypto Asset transfer transactions between the accounts opened under the Customer Number and the sub-accounts connected to these accounts, and that these transactions may be carried out by Paribu without the need for any additional instruction or approval.

7.7. In the event that indications that unauthorised capital market activity is being carried out in the Customer's account are identified by Paribu, Paribu has the right to immediately terminate the relationship with the Customer, freeze accounts/transactions and make any kind of notification within the scope of obligations arising from the legislation. In this case, the Customer accepts, declares and undertakes that they know they may be liable for all damages that Paribu may suffer directly and/or indirectly.

7.8. The Customer accepts and declares that, in cases where requested documents/information/documents are not completed within the requested period and/or no transaction is carried out on the account for a long time and similar cases deemed necessary, Paribu has the authority, at its discretion, to apply blocking, suspension, restriction on the Customer's account, not to execute the orders given, not to accept new orders, to cancel orders and to engage in similar activities.

ARTICLE 8 - CARRYING OUT TRANSACTIONS THROUGH A PROXY OR REPRESENTATIVE

8.1. The Customer is obliged to submit to Paribu an indefinite notarised power of attorney containing the name, signature specimen and special authority elements (the form and content of which shall be determined by Paribu) of the proxy whom they wish to authorise to carry out transactions at Paribu. The Customer is obliged to specify clearly and in detail in the power of attorney all transactions and activities that the proxy shall carry out at Paribu. Paribu may, in accordance with the legislation or its internal practices, request that certain authorities be separately regulated in the power of attorney, or that changes be made to the content of the power of attorney. The Customer accepts in advance that, in the event that they fail to fulfil these requests or fail to submit the power of attorney in the form and content determined by Paribu, Paribu has the authority to refuse to grant any transaction authority to the proxy/representative, not to accept orders, not to carry out transactions or to restrict them.

8.2. The Customer is obliged to immediately notify Paribu, by means of a written notification issued via notary, of the partial or full cancellation, narrowing of the scope or termination of the power of attorney or authority document submitted to Paribu. As long as the Customer does not provide written notification via notary, Paribu shall be free to deem the existing power of attorney or authority document as valid; all transactions to be carried out by the proxy or representative on the Customer's account shall continue to be binding on the Customer. In this framework, as long as dismissal, cancellation or narrowing of authority is not duly notified to Paribu, the Customer shall be exclusively liable for all direct and/or indirect damages, costs and losses that may arise from transactions carried out by the proxy. In addition, unless a special narrowing of authority is expressly regulated in general powers of attorney issued by the Customer, the proxy is deemed to have the authority to make any disposition in the name of the Customer at Paribu and to represent the Customer in all transactions and relationships.

8.3. In the event of the death of the Customer, where the matter that the agency has terminated due to the death of the principal is not notified to Paribu in writing via notary by the heirs of the Customer, no liability can be attributed to Paribu, in the absence of clear negligence to which gross fault may be attributed to Paribu, due to Paribu carrying out the instructions given by the proxy without being aware of the death. Within this framework, all direct and indirect damages that may arise in cases where Paribu is not informed of the death and applies the proxy's instructions shall be the responsibility of the heirs and/or the relevant parties.

8.4. Paribu checks and reviews the identities of the Customer and authorised representatives, and any signatures, the identity documents submitted to it and any signature specimens. Paribu shall make the signature comparison with reasonable diligence, and is not liable for the consequences of signature similarities that cannot be detected at first sight; for the falsification of the powers of attorney and/or other documents submitted to it to prove the disposal authority over the account, except in cases attributable to its gross fault. Paribu, except in cases of gross fault, is not obliged to examine and investigate the truthfulness of such documents submitted to it and/or to Paribu. Within this scope, Paribu cannot be held liable for acts of forgery, error or alteration in the powers of attorney and/or other authority documents submitted to it.

8.5. Within the framework of the provisions of Preventive Legislation and as a result of risk assessments to be carried out in compliance with these provisions, and/or in the event that it is learned/suspected that the Customer and/or the proxy and/or the representative have carried out, in respect of Capital Market Activities, transactions in the name of more than one person or as a representative — except in cases permitted by the legislation — and/or have carried out unauthorised capital market activities; Paribu has the right to inform the Customer of this matter through the fastest means of communication, and to temporarily and/or permanently halt all transactions of the Customer and/or to suspend accounts and/or to terminate the Agreement(s).

8.6. Except for joint accounts, only the Customer shall be the rights holder in the account opened at Paribu. The Customer accepts, declares and undertakes that no other person, directly or indirectly, has or will have rights over the account. In the event that a third party other than the Customer claims rights over the account or carries out transactions, the information registered on the Platform shall be the basis; all transactions carried out shall be deemed to have been carried out by the person identified as the Customer in the Platform records, and Paribu shall not be liable for any direct and indirect damage, loss or claim that may arise as a result.

8.7. The Customer undertakes that they have full enjoyment rights over all assets at Paribu; that they have obtained the cash and crypto assets they have deposited or transferred to their accounts and wallets at Paribu from lawful activities; that they do not and will not in any way bear the nature of proceeds derived from crime.

8.8. The Customer may have only a single account and may use the Platform only for the purpose of benefitting from the services defined in the Agreement. The Customer accepts, declares and undertakes that Paribu has the right to cancel, halt or suspend all accounts without prior notice in the event that Paribu identifies the existence of more than one account belonging to the same person, that Paribu has no liability due to these procedures, and that they irrevocably release Paribu on this account. All legal and criminal liability that arises and may arise from the cases enumerated within the scope of this article belongs to the Customer.

ARTICLE 9 - JOINT AND SEVERAL / NON-JOINT AND SEVERAL JOINT ACCOUNTS

9.1. If there is a request to open a joint account, Paribu shall evaluate this entirely at its own initiative. Where the opening of a joint account covering more than one person is accepted, identification and verification shall be carried out for each of the joint account holders and any proxies in compliance with the regulations in the Agreement. Unless expressly requested in writing by the account holders, Joint Accounts at Paribu shall be opened as joint and several (in which each of the joint account holders may alone make dispositions over the entire account).

9.2. Where the Joint Account Holders have not notified Paribu in writing, with their joint signatures at the opening of the account, of the share amounts, and where the competent authorities notify Paribu of an attachment, seizure, interim injunction, bankruptcy, concordat or other restrictions concerning one or more or all of the Account Holders, or in the event of the death, declaration of absence, restriction of capacity, bankruptcy, obtaining of concordat moratorium, or request or announcement of concordat of any of the account holders, Paribu is authorised to consider the share of the joint Account Holder or Holders as equal and to act accordingly, to separate the share of the joint Account Holder or Holders on this basis and open a new account, to operate the remainder of the credit balance of the account as the joint account of the joint Account Holders, not to make any payment to any of the account holders and to apply the relevant decision for the entire account without taking into account the share ratio of the account holder against whom the said proceedings are applied, to apply blocking on the joint account and halt dispositions on the joint account until a final judgement is given by the competent courts.

9.3. In the event that the Agreement/Agreements are jointly signed/approved by more than one Customer, or a joint and several joint account is opened, each of the account holders whose signature/approval is on the Agreement(s) is authorised, without being subject to any restriction, to make any disposition alone in respect of the joint and several joint account, to receive the services contained in the Agreement(s), to give instructions regarding these services, to withdraw cash from the account, to transfer crypto assets, to close accounts, to receive yielded balances, to obtain a username and password or to change them. Each of the joint account holders accepts and declares that they shall be jointly and severally liable for the responsibilities arising from the Agreement(s), instructions given by the other account holder(s) and all debts arising from the use of the account(s), and that any notification or communication to be made by Paribu to one of the account holders shall be deemed to have been made to the other account holders and shall be binding.

9.4. Within the framework of the provisions of Preventive Legislation or Capital Market Legislation; in the event that a transaction prohibition, measure, attachment, bankruptcy, concordat or similar legal restriction decision is given against any of the joint account holders, Paribu may prevent the other account holders from carrying out transactions on the said joint account(s). In this case, the disposal authority over the entire joint account is suspended, and transactions on the account are halted until a clear instruction or final judicial decision is given by the competent authorities. The joint account holders accept, declare and undertake in advance that they cannot make any compensation or liability claim from Paribu in this respect.

9.5. Paribu, by carrying out the disposition and transactions of each of the joint Account Holders relating to the account and to the extent of the payment to be made to any of the Account Holders, shall be released from liability and/or shall be deemed released from the other Account Holders of the joint account.

9.6. Paribu has the rights of pledge, lien, set-off and offset over the entire account in respect of the debts and obligations arising and to arise of each of the joint Account Holders against Paribu. The Account Holders accept, declare and undertake that they have no objection to this situation.

9.7. Where Paribu sends to any of the Account Holders account statements showing the most recent status of the accounts, or makes a notice, notification or communication regarding transactions on the account, the other Account Holders shall be deemed to have been informed of the account statements, notices, notifications or communications, and these notifications shall also bind the other account holders.

9.8. In the event of the death of one of the Account Holders, the share of the deceased Account Holder shall pass to their heirs together with the rights and debts; if Paribu is unaware of the death and/or this matter is not notified to Paribu by the other Account Holders and instructions are given to Paribu, Paribu shall have no liability against the heirs of the deceased or the tax offices due to the payment made to the account holder giving instructions; all liability in this respect shall belong to the Account Holder and/or Account Holders giving instructions.

9.9. Each of the joint and several joint account holders may grant a power of attorney to any third party to make dispositions on the joint and several joint account. In such a case, the joint and several joint account holders accept and declare that the proxies appointed are authorised to carry out alone all transactions related to the account in the same way as themselves, and that the consequences of transactions carried out by the proxy shall bind all account holders. The Account Holders have no right of objection against Paribu in any way.

9.10. Any one or several of the Account Holders cannot prevent payment/transfer from the account to the other Account Holder(s) by sending only a notice or notification to Paribu. However, in the event that the relevant Account Holder applies to court or enforcement proceedings against the other Account Holder(s) and a duly served attachment, interim attachment or interim injunction decision is notified to Paribu by these authorities, Paribu may halt payments from the account according to the content of the decision.

9.11. In the event of changes in the joint account due to reasons such as the inclusion of new rights holders or the departure of some of the existing ones, the renewal of the Agreement and the opening of a new account is mandatory.

ARTICLE 10 - ACCOUNT SECURITY

10.1. The Customer accepts that all transactions and activities carried out via password and/or other identity verification methods (for example, SMS verification, email verification, two-factor authentication) to log in to the Platform and carry out transactions shall be deemed to have been carried out exclusively at their own will. The Customer accepts, declares and undertakes in advance that they may not raise any defence and/or objection on the basis of the claim that the transactions thus carried out were carried out without their will, and that they may not refuse to fulfil their obligations on the basis of this defence or objection.

10.2. Paribu applies various procedures and technical measures for the purpose of ensuring the account security of Customers. Within this scope:

10.2.1. Membership Creation;

Paribu applies two-factor identity verification procedures during the membership creation process for Customers. During membership registration, SMS verification, email approval and/or other security verification methods that may be determined by Paribu in subsequent periods may be used. The Customer accepts that, if they do not complete these verification steps, the membership process may not be completed and they may not benefit from Platform services.

10.2.2. Transfer Transactions;

(a) Fiat Currency Transfers:

The Customer may transfer the Turkish lira balance held in their Paribu account only to a bank account in their own name and operating under the legislation of the Republic of Türkiye. For these transfers, the order given by the Customer is sufficient, and no additional approval procedure is applied.

(b) Crypto Asset Transfers:

The Customer is subject to security controls, including multi-factor authentication, in Crypto Asset transfers to be carried out via the Paribu account.

Within this scope, after the transfer order is given, the completion of the approval mechanisms directed by the system (for example, SMS, email or two-factor authentication codes) may be required. If the Two-Factor Authentication (2FA) feature is active on the Customer's account, a 2FA code may be used instead of SMS; email approval shall be applied where deemed necessary. In the event that the Customer accesses the Platform with advanced identity verification methods (for example, Passkey technology) and carries out this verification before the transfer transaction, the necessity of additional verification steps may be determined according to the general security architecture of the system and the results of risk analysis. In this case, the aim is to ensure a balance between transaction security and user experience. In addition, in transfer requests directed at Crypto Asset wallet addresses defined by the Customer as secure recipients on the system, since the verification processes of these addresses may be deemed to have been previously completed, the application of additional identity verification steps may be flexibly managed depending on the risk assessment.

(c) Transfer Conditions:

All procedures and principles relating to the execution of transfer orders and security steps are determined unilaterally by Paribu and may be updated where necessary. The Customer accepts, declares and undertakes in advance that they will comply with these principles and updates thereto.

10.2.3. Activating the 2FA Security Option;

When the Customer wishes to activate the 2FA Security option on their account, they must enter correctly into the relevant fields the SMS approval code that will be sent to them. Orders to be transmitted by the Customer without the security procedures being completed will not be carried out, and the giving of an order will not confer any acquired right on the Customer. All passwords, codes and approval codes provided within the scope of membership creation, transfer transactions and 2FA referred to above must be protected with confidentiality by the Customer. The Customer must not share the codes specified herein with anyone, except to enter them in the places requested by Paribu for the realisation of the transaction they have requested. The Customer is obliged to take all measures to prevent malicious persons from gaining access to the codes provided within the scope of 2FA. In the event that the relevant codes are obtained by others in any way, the relevant Customer shall be exclusively liable for any direct and indirect damage arising for the relevant Customer.

10.3. Support Services and Security Procedures

(a) Official Communication Channels:

Paribu provides support services only via the official communication channels expressly announced and kept up to date on the Platform. These channels may include support email addresses, telephone numbers, live support systems and other support modules on the Platform determined by Paribu. Paribu has the right to update these communication channels in line with security and operational needs. Current contact information is accessible at www.paribu.com or under headings such as "Support", "Contact" or similar within the Platform. No communication route offered outside these channels (for example, social media messages, third-party emails, messaging applications, etc.) is officially recognised by Paribu, and Paribu is not liable for the consequences of communications made via such routes.

(b) Support Service Principles:

Paribu does not under any circumstances request from the Customer a password, approval code, wallet address or similar critical information in communications carried out via the official support channels. However, transaction security may be ensured solely through verification sent via in-Platform notification systems for the purpose of identity verification. This verification does not grant direct authority to carry out transactions, but only secures the conversation.

(c) Protection Against Fraud and Counterfeiting:

Any damage, loss or aggrievement that may arise as a result of any direction, request or transaction made via any source other than Paribu's official communication channels is exclusively the responsibility of the Customer. Paribu cannot be held liable for damages that may arise due to third parties presenting themselves as Paribu employees, fake sites or messaging tools.

The Customer accepts, declares and undertakes that they shall be personally liable for all damages that may arise as a result of behaviour contrary to the matters listed above.

10.4. Account Security and Liability

(a) Customer's Responsibilities:

The Customer is personally responsible for the accuracy and confidentiality of the information provided when becoming a member of the site, the security of the username, password they have created and the approval codes sent by the system during their validity period, and for not sharing them with third parties. The Customer accepts to protect the password and security information they have determined only for personal use; that they shall be exclusively liable for any direct and indirect damage that may arise in the event that this information is obtained by third parties.

(b) Paribu's Responsibilities:

Paribu is obliged to take the administrative, technical and physical security measures necessary at a reasonable level to ensure the security of the system. However, despite Paribu having taken reasonable security measures, the liability for damages caused by cyber-attacks or data breaches carried out by unauthorised third parties shall be assessed within the framework of general rules of law.

The Customer accepts, declares and undertakes that, despite Paribu having taken reasonable security measures, they irrevocably release Paribu for damages that arise due to cases of fraud, unauthorised access and theft, but reserve their rights in cases arising from Paribu's gross fault.

10.5. Paribu may at any time request certain information/documents from the Customer for information security, account-transaction confirmation and/or fulfilment of obligations arising from existing and future legal regulations. The Customer must, where so requested by Paribu, document the accuracy of their membership information. In the event that the requested information is not shared at all, or is shared incompletely or with delay, by the Customer, Paribu has the right to unilaterally terminate the Framework Agreement, block, restrict, suspend or completely delete the Customer's account without prior notice. Paribu is not liable for damages that may arise for this reason.

ARTICLE 11 - PARİBU'S LIABILITIES AND LIMITATIONS OF LIABILITY

11.1. Liability in Crypto Asset Transfers

(a) Transfer Liability:

The Customer is exclusively liable for all transfers they make to the wallet addresses of Crypto Assets listed on the Platform.

(b) Liability to Provide Information in Transfers:

The Customer is exclusively liable for declaring, before the transactions are carried out, the accurate and valid information of the sender and the recipient required under the relevant article of the Regulation on Measures Regarding the Prevention of Laundering of Proceeds of Crime and the Financing of Terrorism on crypto asset transfers, in respect of the crypto asset transfer transaction intermediated by the Platform, in Crypto Asset transfer transactions listed on the Platform.

In the event that the Customer declares meaningless, incomplete/erroneous or non-truthful/inaccurate information regarding the information of the sender and the recipient required under the relevant article of the Regulation on Measures regarding crypto asset transfers, through the various applications offered by Paribu, Paribu shall request the correction/completion of the said information. Where additional information is requested for the carrying out of the said transactions, the Customer shall be exclusively liable for the provision of information. In the event that information regarding the said transactions is not provided, the Customer accepts and declares that Paribu has the authority to engage in activities such as not carrying out transactions, blocking, suspension, applying restriction, not executing the orders given, not accepting new orders, cancelling orders.

(b) Erroneous Transfers:

  1. The Customer is exclusively liable for all damages arising from transfers made to a wrong wallet address, a wrong Crypto Asset type (for example, USDT sending to a BTC wallet) or unsupported networks.
  2. The damages arising due to the incorrect entry of information that must be entered according to the technical features of the Crypto Asset (for example, TAG, MEMO, Crypto Asset Wallet address, etc.) are also the responsibility of the Customer.
  3. The Customer is also exclusively liable for damages arising from erroneous sending of Crypto Assets that are not listed or not supported on Paribu, or transfers made via networks not supported on Paribu.

(c) Recovery Requests:

The Customer accepts that, in the event that they make a request to Paribu for the recovery of erroneous transfers, Paribu has no obligation to fulfil these requests.

Paribu may, at its own discretion, attempt to carry out recovery operations. In this case, a fee to be determined for each transaction shall be notified to the Customer, and the operation shall be carried out with the written approval of the Customer.

However, the carrying out of the recovery operation is not undertaken by Paribu, and the possibility that the recovery attempt may be unsuccessful has been accepted in advance by the Customer.

The Customer accepts, declares and undertakes that they will not make any compensation claim from Paribu due to all situations specified above, and that they irrevocably release Paribu.

11.2. Paribu cannot in any way be held liable for technical faults that may occur on the Platform. In addition, it cannot be held liable for any damage that arises and may arise directly or indirectly due to short or long-term technical faults. In cases such as transactions occurring due to technical errors and/or at unrealistic prices, Paribu may cancel or reverse these transactions in order to correct the Platform and the systems used and to ensure their proper operation. Paribu cannot be held liable for such transactions and no right may be claimed under any name. In the event of cancellation and/or reversal, the relevant Customer accounts may be frozen and, if a payment was made, the refund of the unjustly made payment may be requested. In the event that the relevant amounts are not refunded, Paribu has the right to resort to all legal remedies.

11.3. Since Crypto Assets are based on blockchain technology, Crypto Asset transfers carried out via the Platform cannot be reversed by Paribu. Since Crypto Asset transfers cannot be reversed, the service fee and transaction fee received from the Customer by Paribu also cannot be refunded. The Customer declares and undertakes that, due to these transactions, they irrevocably release Paribu.

11.4. Paribu does not undertake that the use of the Platform will be uninterrupted and error-free. Although Paribu aims for the Platform to be accessible and usable 24/7, it does not provide a guarantee regarding the operation and accessibility of the systems that provide access to the Platform.

ARTICLE 12 - EXECUTION OF TRANSACTIONS SUBJECT TO THE AGREEMENT

12.1. Paribu, in compliance with capital market legislation, executes Customer orders in its own trading environment. Within this scope, customers' crypto asset trading orders are matched systematically and commission income is obtained from these matches. In addition, transfer orders for Customers' Crypto Assets and/or cash are also carried out by Paribu, and Paribu may also determine commission income for these transfer transactions.

12.2. Paribu may, in compliance with capital market legislation, engage in market-making and liquidity provision activities in its own trading environment.

12.3. Paribu may accept the giving of buy/sell orders from foreign platforms to its own trading environment in such a way as to be in compliance with capital market legislation and MASAK legislation.

13. PROVISIONS RELATING TO ORDERS

13.1. Transmission of Orders

(a) Natural Person Customers:

Natural person customers may transmit their orders only via Paribu's website at www.paribu.com and the official mobile applications announced by Paribu, electronically via the internet.

(b) Legal Person Customers:

Legal person customers may transmit their orders electronically via the internet, and may also transmit orders in writing via the corporate email addresses expressly specified in the Framework Agreement.

(c) Acceptance of Orders:

Paribu accepts only orders transmitted via the channels specified above; no instruction, order or notification transmitted other than these is deemed valid for the purpose of carrying out a transaction.

(d) Liability in Orders Transmitted via Email:

It is the Customer's responsibility to ensure the accuracy, security and integrity of orders transmitted via email. Paribu cannot be held liable for damages that may arise due to delay, loss, modification or unauthorised access during email communication.

13.2. Paribu may also receive Customer orders to be executed from crypto asset trading platforms acting as an intermediary in order transmission within the framework of the principles determined in capital market legislation in its capacity as an institution to which orders are transmitted in its favour. In this case, the Customer accepts that they will comply with the rules provided for in capital market legislation and/or MASAK regulations and the other Agreement(s) signed with Paribu in this Framework Agreement, and that they are obliged to transmit their orders in compliance with these rules.

13.3. Customer orders are executed by Paribu within the scope of the duty of care and in compliance with Order Execution Policies in the relevant trading environments. By accepting this Framework Agreement, the Customer is also deemed to have accepted Paribu's applicable Order Execution Policy, and accepts, declares and undertakes in advance that they approve the transactions carried out in line with the provisions of this Policy.

13.4. Orders given in writing are recorded in compliance with the Document and Record Communiqué and capital market legislation, and are recorded in computer environment in such a way as to follow a sequential serial number and according to time priority. The Customer is obliged to control daily, via electronic environment, the transactions carried out via their account at Paribu.

13.5. MASAK and capital market legislation shall be complied with in matters relating to orders. In buy and sell orders transmitted in writing, the Instruction regarding the buy/sell prices and quantities of the crypto asset must be written or specified completely and clearly in every aspect. Matters that lack clarity shall be deemed to have been left to the discretion of Paribu, and Paribu shall not be obliged to fulfil the unclear or doubtful Orders or Instructions of the Customer according to its own discretion and understanding. This authority may be exercised by observing the interests of the Customer and within the framework of the duty of care, and Paribu shall have no liability. In cases where there is a clear Instruction by the Customer for the order to be transmitted to a specific institution or market, Paribu shall be deemed to have fulfilled its obligation to execute the Customer's order in such a way as to give the best result.

13.6. The Customer accepts that the orders transmitted shall be executed in Paribu's trading environment in compliance with the order validity periods, transaction principles and order method regulations determined by Paribu. Within this scope, in the event that the order given by the Customer does not partially or fully meet the procedure and conditions sought by Paribu for the execution of the order in Paribu's trading environment and/or in the event that, for any reason, Paribu does not execute the order in its trading environment, Paribu is not liable for the non-execution of Customer orders.

13.7. Paribu may not partially or fully accept the Customer's orders, by notifying the Customer or their representative or, where applicable, the crypto asset trading platform authorised for order transmission, without the obligation to give a reason. The discretion in this respect belongs entirely to Paribu, and Paribu cannot in any way be held liable for this reason. Paribu shall notify the Customer or their representative of the order not accepted as soon as possible via communication tools. Paribu shall have no liability due to the said notification not reaching the Customer or their representative.

13.8. In the event that the Customer claims to have given a buy or sell order through Paribu's trading environment, they are obliged to prove this claim with written evidence and consistent with Paribu's system records. Order claims that are not in Paribu's system, that are not recorded or that are inconsistent with system records shall not be deemed valid unless proven by the Customer. Records in Paribu's electronic systems are conclusive evidence until the contrary is proven.

13.9. The Customer may give a sell order up to the amount of the Crypto Asset provided for in their account at Paribu, and a buy Order up to the amount of cash. For this reason, Paribu may, before the execution of any buy order, request that the Customer hold the security or the amount of the Crypto Asset they wish to buy in the Customer's account, or deliver to it the Crypto Assets they wish to sell, as a precondition for the execution of the Customer's order.

13.10. The Customer accepts, declares and undertakes that the orders transmitted on the Platform may not be executed at the price or under the conditions they specify due to market operation, liquidity conditions, market depth and sudden price changes; that they know that Paribu has no liability in transactions not executed due to reasons such as price slippage, order matching deficiencies or high volatility; that they accept these risks and irrevocably release Paribu in this respect.

13.11. Relevant legislation rules shall apply on matters relating to the manner of receipt of orders, the validity period and similar matters not contained in the Framework Agreement.

13.12. The Customer accepts, declares and undertakes that Paribu may, taking into account the Customer's financial situation, risk level and/or security situation, allocate to the Customer a maximum order value limit, transaction or position-opening limit; that, in cases where the said limit is allocated, the Customer shall be informed regarding the nature and amount of this limit; that, in cases where this limit is reached, it shall not be possible for the Customer to carry out new transactions or open positions; that they cannot transmit orders exceeding the maximum order value limit; that they cannot hold Paribu liable for the inability to carry out transactions for these reasons.

13.13. The Customer accepts, declares and undertakes that, in the event that they send orders via third-party platforms or third-party APIs other than the internet and mobile platforms owned by Paribu, Paribu cannot be held liable for losses that may occur in cases such as connection problems, system faults, unexpected disruptions experienced on the platforms from which orders are sent, or due to the workflows/conditions of use of the platform, the order not being transmitted to Paribu at the moment it is recorded, being transmitted with delay, incompletely or incorrectly, etc. The Customer accepts and declares that the orders they record to be sent to Paribu via third-party platforms may be subject to order, transaction, position limit controls at Paribu, and that orders exceeding the relevant limit cannot be transmitted to Paribu. The Customer shall be informed of the limits applied and changes in the limits, and the obligation to follow the current limits lies with the Customer. The Customer accepts and declares that they are obliged to follow the current limits via the website (www.paribu.com) or through the Customer Representative.

13.14. Paribu may, taking into account the Customer's financial situation, risk levels and security situations and market conditions and the platforms on which transactions are carried out, on the basis of types of transactions and/or Crypto Assets, allocate to the Customer a maximum order value limit per transaction and/or transaction or position-opening limits, and may group customers within the framework of the limits allocated. In the event that such a determination is made by Paribu, the Customer shall be informed regarding the class in which they are located and/or the transaction or position-opening limit allocated, via the electronic trading platform and/or third-party trading platforms and/or in writing (including by email). Information shall be given to the Customer regarding the changes to be made by Paribu at its own discretion, via the electronic trading platform and/or third-party trading platforms and/or in writing (including by email).

ARTICLE 14 - TYPES OF ORDERS AND THEIR MEANINGS

14.1. The order types relating to the Customer's orders are determined, announced and applied by Paribu. The order types currently used at Paribu are "Market Order", "Limit Order" and "Conditional Order". Paribu reserves the right, to the extent permitted by the applicable legislation, to make changes to existing order types, to add new order types or to remove existing order types. In the event that a new order type is created or an existing order type is removed by Paribu, the relevant changes shall be announced to the Customer via the electronic trading platform, mobile application or website.

14.1.1. Market Order: A market order is the fastest-executing and at the same time the riskiest order type. Orders given via the Quick Buy/Sell menu on Paribu are also processed as market orders. Regardless of the price of the crypto asset, in whatever amount you wish to buy, the buy operation is carried out by matching with orders in the trading environment until the requested amount is reached. When you wish to sell with a market order, again regardless of the price of the crypto asset, in whatever amount you wish to sell, the sell operation is carried out by matching with orders in the trading environment until the requested sell amount is reached. For this reason, since there will be a risk of buying at high prices and selling at low prices, it must be used carefully.

Example 1:

When you wish to buy BTC for 10,000 TL with the market order option, in the table on the upper side of the trading environment where the sellers are located, regardless of the price of the crypto asset, the buy operation takes place at all prices in order until the BTC amount you wish to buy is reached. Since the only element taken as the basis in the transaction is the BTC amount, it buys Bitcoin in return for 10,000 TL by buying at all prices.

  1. Depending on the amount of Bitcoin you wish to buy, matching is made starting from the sellers offering the lowest price.
  2. Since transactions on the market screen continue in real time, the values displayed on the screen are estimated, although close.

Example 2:

When you wish to sell 0.030 BTC with the market order option, in the table on the left side of the trading environment where the buyers are located, the sell operation takes place at all prices until 0.030 BTC is reached. Since the only element taken as the basis in the transaction is the BTC amount, it sells 0.030 Bitcoin by selling at all prices.

  1. Depending on the amount of Bitcoin you wish to sell, matching is made starting from the buyers offering the highest price.
  2. Since transactions on the market screen continue in real time, the values displayed on the screen are estimated, although close.

14.1.2. Limit Order: A limit order is the transaction type in which you enter, as an order, the price and quantity you have planned for the buy or sell operation.

Example 1:

The offer of the seller at the cheapest price is, for example, 0.001000 BTC at 290,000.00 TL.

In the meantime, the person wishing to buy enters an order of 0.035112 BTC at 284,794.65 TL, aiming to buy at this price if the market falls. After the price and quantity information is entered and the "Place Buy Order" button is pressed, the order has been placed in the order book. Since the person's order is in the order list, it is in the "maker" (offer-giver) position.

Example 2:

The person wishing to buy Bitcoin selects the Bitcoin market and then chooses the Limit Order option from 3 different order type options. For example, when a sell order is created at a unit price of 319,450.00 TL and a quantity of 0.001196 BTC, matching with the pending sell order shall take place.

Since there is a buy order in sufficient quantity for the order given, the order shall be executed as soon as it is written to the trading environment. Since the order given directly meets an order in the order list, it is in the "taker" (offer-acceptor) position.

14.1.3. Conditional Order: A conditional order is the order type that becomes active when the conditions you have determined regarding prices are realised. With this order type, you can ensure that your order is transmitted to the trading environment when the condition you determine is realised.

Example 1:

For example, you can follow the steps below to apply the command "Give a sell order of 0.1 Bitcoin at 305,000 TL if the price falls to 310,000 TL":

  1. Click "Condition" in the Paribu mobile application.
  2. Write the trigger price (in the example 310,000 TL) in the Condition Price (TL) field.
  3. Write the price subject to the order (in the example 305,000 TL) in the Price (TL) field.
  4. Write the quantity subject to the order (in the example 0.1 BTC) in the Quantity (BTC) field.

With the completion of these steps, a conditional order for sale is set up.

Example 2:

For example, you can follow the steps below to apply the command "Give a BTC buy order at 335,000 TL for 1000 TL if the price rises to 330,000 TL":

  1. Click "Condition" on the Paribu trading environment page.
  2. Write the trigger price (in the example 330,000 TL) in the Condition Price (TL) field.
  3. Write the price subject to the order (in the example 335,000 TL) in the Price (TL) field.
  4. Write the amount subject to the order (in the example 1,000 TL) in the Total (TL) field.

With the completion of these steps, a conditional order for purchase is set up.

You can use the conditional order type only for your downward sell transactions below the current price and for your upward buy transactions above the current price.

Even though the price touches your condition price, before your turn comes, the market may move in the opposite direction again. In such cases, even though the condition appears to have been formed momentarily, your order may not be executed because the price has turned in the opposite direction before your turn comes.

Leaving some margin between the condition TL price and the order TL price increases the probability of your order being executed. The Customer accepts that, in Conditional Orders, market conditions may change rapidly and, for this reason, they are obliged to follow prices closely for the execution of their orders.

14.2. The Customer is exclusively liable for all investment decisions they make on the Platform. The Customer accepts, declares and undertakes that Paribu has no liability for any profit or loss that may arise from the order types they choose, the price determination, the execution or non-execution of the orders they give.

ARTICLE 15 - VALIDITY PERIOD OF ORDERS

15.1. Orders given by the Customer remain valid in the trading environment within the framework of the validity period determined by the Customer or the maximum validity period determined by Paribu and the transaction rules. Paribu may, in order to ensure the security of the trading environment, maintain system performance and reduce the impact of inactive orders on system resources, remove from the trading environment, at certain intervals within the scope of technical operations, orders that have not been the subject of a transaction for a long time and that have become inconsistent with market conditions. Such operations are carried out for the purpose of protecting the Customer's transaction security and the general efficiency of the Platform. When Paribu carries out such an operation, it aims to provide information to the Customer, to the extent possible, via the electronic trading platform or means of communication. The Customer declares, accepts and undertakes that they accept in advance the operations to be carried out within this scope, and that they will not make any claim of right or receivable due to the orders removed.

15.2. The Customer may decrease or increase the quantity/number of the order they have given (when the quantity/number is increased, since the order is evaluated as a newly entered order, it loses time priority); the price of the order may be lowered or raised (when the price is changed, since the order is evaluated as a newly entered order, it also loses time priority). The Customer accepts, declares and undertakes that loss of time priority may be experienced due to such changes, and that they cannot make any claim of right or compensation from Paribu for this reason.

15.3. Any order may be matched at a later time slot in the market due to technical problems; the Customer accepts and declares that they take all risks regarding this.

15.4. Orders not executed within the period determined for any reason shall be invalid.

15.5. Paribu may temporarily halt the matching of Customer orders at the end of the day and at the time periods it determines, for the purpose of fulfilling obligations arising from the legislation. In these cases, Customers shall be generally informed via the Platform.

15.6. In matters not expressly regulated in this article relating to the cancellation, modification and/or validity period of Orders, the SPK regulations in force and the relevant transaction rules published by Paribu shall apply.

ARTICLE 16 - PRINCIPLES OF NOTIFICATION OF EXECUTED ORDERS

16.1. Paribu shall make available the transactions arising from the execution of orders transmitted by the Customer, by the end of the business day following the date of execution, on the Customer's electronic environment account registered at Paribu. In addition, where requested by the Customer or deemed appropriate by Paribu, additional information may be provided via registered contact information (by methods such as email, SMS, mobile application notification). The provision of access in electronic environment means the notification of the transaction to the Customer. The Customer accepts, declares and undertakes that they are obliged to follow the results of their orders and transactions daily via electronic environment, and that the absence of further notification by Paribu within this scope shall not affect the validity of the transaction.

16.2. In executed buy orders, the buy price, costs and commission fees and other obligations, taxes, duties, charges and funds are entered to the Customer's debt; in executed sell orders, the sell price is entered to the Customer's credit, and costs and commission fees and other obligations, taxes, duties, charges and funds are entered to the Customer's debt. The Customer accepts, declares and undertakes that, for all transactions they have carried out, the moment when the transaction is recorded in Paribu's system shall be taken as the basis, and that debt/credit records shall be made on this record date.

ARTICLE 17 - CLEARING AND NETTING OF CUSTOMER ASSETS

17.1. Customers may carry out Crypto Asset exchange between the trading pairs determined on the Platform. This exchange operation is carried out directly between Crypto Assets without conversion to fiat currency. Between which Crypto Assets exchange may be made is announced on the Platform. (Example: BTC purchase using USDT.)

17.2. Paribu has the right to net the buy and sell orders given by the Customer at the same time and in the same amount in opposite directions, before they are matched. Within this scope, Paribu starts the clearing operation only on the net balance. Netting may be carried out separately on the basis of each Crypto Asset. (Example: In the event of entering a 2 BTC buy order and a 1 BTC sell order, a net 1 BTC buy operation is carried out.) The Customer accepts, declares and undertakes that they have explicit consent to this netting practice.

ARTICLE 18 - USE OF THE INTERNET ENVIRONMENT

18.1. Customer orders are received — except in cases otherwise notified in the Framework Agreement — electronically via the internet via the official website (www.paribu.com) and mobile applications owned by Paribu and announced in this Framework Agreement or on the Platform. Paribu may, for security and service quality reasons, in the future make changes to the website or mobile applications; these changes shall be announced to the Customer via the Platform or via registered contact information. The Customer accepts, declares and undertakes that only the orders given via the electronic environments announced by Paribu shall be valid, and that orders given other than via these methods shall not be binding on Paribu.

18.2. The Customer accepts, declares and undertakes that they shall be liable for any damage, loss and aggrievement that may arise due to their non-compliance with the provisions on account security set out in Article 10, and that they shall not raise any objection or claim against Paribu under any name. The Customer is obliged to control daily, via electronic environment, the transactions carried out with the password they have determined.

18.3. The protection of the password determined by the Customer and any risk arising from the Customer's incorrect use thereof shall belong entirely to the Customer. Paribu cannot be held liable for all transactions carried out with these passwords, or for stolen, lost or forgotten passwords. The Customer must immediately notify Paribu of a stolen or lost password. Following the verbal or written declaration of the loss of the password by the Customer, blocking shall be immediately placed on the account. The Customer undertakes that, in the event of making the declaration regarding the loss of the password verbally, they shall also forward to Paribu, as soon as possible, the instruction containing their written declaration.

18.4. In order for the Customer to benefit with maximum security from the services offered by Paribu, the Customer is required to have the necessary equipment and up-to-date software programmes (the minimum up-to-date programmes such as firewall, anti-virus programmes, internet protection programmes, etc.); not to obtain such services from fake, unauthorised, personally-information-storing or unsecured ("https"-format-not-providing and/or below-minimum-security-level) websites and from computers and connection points in publicly accessible areas (computers in internet cafés and unsecured wireless access networks); not to open suspicious emails coming from unknown email addresses that may lead to information loss, not to click on unknown links contained therein, and not to enter the links in the content coming from unknown numbers transmitted via SMS. The Customer accepts that they will benefit from technological innovations for security purposes provided/to be provided by Paribu within this scope, and that they themselves are obliged to take the necessary measures.

18.5. The Customer alone may exercise the right to carry out transactions via the internet, via the electronic trading platform. The Customer cannot have others carry out transactions via the internet line, via the electronic trading platform, and obtain financial benefits such as commissions, fees, etc. due to this use. Paribu cannot be held liable, in the event of the occurrence of such transactions, for disputes that may arise between the Customer and legal authorities or third parties and/or institutions. In the event of the occurrence of such transactions, Paribu has the right to terminate the Framework Agreement immediately and without compensation.

18.6. The Customer accepts that, in the event that it is identified that the passwords given to them are being used by third parties, or upon a request from regulatory institutions, official authorities or authorised organs of Paribu, or in the event of a suspicious situation regarding the use of the relevant information/passwords for unlawful purposes in the Customer's transactions, Paribu has the authority to immediately halt the services relating to its operations to the Customer, by giving notification verbally or in writing through the fastest means of communication. The Customer also accepts, declares and undertakes that Paribu shall have no liability due to the closure of their account to operations due to non-written notifications and due to transactions that may take place during Paribu's correction and measures relating to the system, and that they have sufficient knowledge regarding all risks relating to transactions carried out via the internet, and that all risk belongs to themselves.

18.7. In order for the Customer to receive the internet services offered by Paribu without interruption, the Customer is required to have a computer, modem, WiFi and telephone line or similar technical possibilities with the qualifications to provide internet access, and to have software and hardware in compliance with the conditions of the system used by Paribu. No liability can be attributed to Paribu for the late performance, or non-performance or improper performance of the service due to any fault, communication interruption, communication slowness, line congestion, electricity outage, etc. that may arise between the tool used by the Customer and Paribu's computer system during the use of internet transaction applications and/or the Platform, and/or due to mandatory situations such as natural disasters, social events, market congestion, high price differences in the market, technical faults and problems, etc. that occur outside Paribu's control and that make the fulfilment of the responsibilities in this Framework Agreement impossible.

18.8. The Customer accepts, declares and undertakes that, within the scope of internet transaction applications, mobile communication tools and/or the Platform, they know that data may not be published synchronously by Paribu due to the nature and ordinary operation of the market, that price fluctuations may be experienced due to sudden changes in the market, and that data may be published with delay; and for this reason, no fault can be attributed to Paribu.

18.9. Computer and platform records held in orders transmitted via internet transaction applications and/or the Platform may be evaluated as Customer agreement, and Paribu records may be used as evidence under this Framework Agreement, provided that they confirm each other with the elements of agreement with Paribu records.

18.10. Paribu is entirely free to change, narrow or expand, at any time and in any manner, the infrastructure and applications, content and form of the internet service it offers to the Customer; to add new products and remove one or more of the existing products from the system. The Customer accepts, declares and undertakes that they have been informed by Paribu about the risks relating to the transactions they may carry out via Paribu, that Paribu has taken all security measures within the scope of technological possibilities, that Paribu may, from time to time, develop and put into force security measures other than the password, and that all responsibility for following and applying these shall belong to the Customer.

18.11. Paribu cannot be held liable except in cases of clearly directly attributable gross fault arising from internet transactions, mobile communication tools and/or the Platform. Even in cases where Paribu may be held liable for intentional or gross fault, this liability is limited to actual damage directly suffered, as determined by a final court decision. Paribu shall not be liable for any indirect damages, any loss, loss of profit, material and moral damages and default interest that the Customer may suffer in cases where direct, clear gross fault is not attributable to it.

18.12. Paribu may apply blocking on the Customer's account and may, at its own discretion, terminate the Customer's benefit from transactions in the event of the closure of the Customer's account at Paribu, the Customer's acting contrary to their undertakings in this Framework Agreement and/or in the other Agreement(s) signed by the Customer with Paribu, the Customer's death or as Paribu deems necessary at its own discretion. However, after the death of the Customer, unless the death is notified to Paribu in writing by the heirs, Paribu cannot be held liable for transactions to be carried out within this article using the Customer's password and Customer information. Following the written notification of the Customer's death, Paribu shall take the necessary measures, as soon as possible, to prevent transactions on the account.

18.13. In order for the Customer to be able to carry out transactions at Paribu, they are required to provide Paribu with the number of a mobile phone they carry with them and actively use, for verification and contact purposes. The Customer is aware that they may be contacted at any time via this contact telephone, by voice or by short message, for the purpose of transaction verification or approval. In the event that the Customer wishes to change this telephone number; the Customer accepts and declares in advance that they will not be able to benefit from Paribu's services for a reasonable period following the change.

18.14. Paribu is not liable for losses arising from connection problems, disruptions or unexpected system faults, or for missed transaction opportunities, unless it is at gross fault. Except for halts to be carried out due to faults, technical reasons, the Customer's acting contrary to the undertakings in this Framework Agreement and similar reasons, Paribu shall, in the event that it decides to cancel and/or halt internet transactions and/or the Platform for a certain period, notify the Customer of this situation as soon as possible via the website and/or via registered contact information. Planned outages or maintenance operations to be carried out on the Platform shall be carried out by being announced to the Customer in advance.

ARTICLE 19 - CUSTODY OF CRYPTO ASSETS

19.1. Crypto Assets belonging to Customers may be held by Paribu in bulk in one or more hot or cold wallets. In the event that custody services cannot be provided by custodial institutions for a crypto asset listed on the platforms, Paribu may hold the said asset for a maximum period of six months. At the end of this period, the relevant crypto assets shall be transferred to the wallet addresses notified by the Customers by giving them information. In the event that the Customers fail to notify a wallet address or the customer cannot be reached, Paribu may, on the condition of not disrupting the trading environment, decide to sell the assets with a market order and transfer them to the relevant Customer's account, or to inform the relevant Customer and continue to keep the assets on the platform.

19.2. Paribu has signed a contract with Paribu Kripto Varlık Saklama Kuruluşu Anonim Şirketi ("Custodial Company") for the custody of Crypto Assets belonging to Customers, and according to the conditions specified in the relevant contract, the Crypto Assets of Customers shall be held at the said company. Paribu has the right to make an agreement with a different firm or to work with more than one firm at the same time regarding the custody of Crypto Assets. In this case, information regarding the current custodial institution(s) shall be published on Paribu's official website.

ARTICLE 20 - CASH TRANSFER TO THE CUSTOMER'S ACCOUNT ON THE PLATFORM AND CRYPTO ASSET TRANSFERS

20.1. When the Customer carries out the cash transfer transaction, they shall use the bank account or credit card registered in their own name at a bank operating in the Republic of Türkiye. The Customer or the relevant bank/firm is liable for delays that may be experienced or for the non-execution of the transfer in the event of a transfer from the bank account or credit card of a different person. The Customer accepts that Paribu has no liability for the relevant delays. The refund process for transfers made from the bank account or credit card of different persons is set out in the "Help Centre" section.

20.2. Transfers via ATMs or other money deposit methods by the Customer are not accepted by Paribu. In the event that the Customer nevertheless attempts to deposit money via methods that are not accepted, they are liable for the non-execution of the transfer. The procedures regarding these matters are set out in the "Help Centre" section. The action contrary to these provisions of the Customer or of the person or persons directly or indirectly associated with the Customer is a reason for unilateral and just termination of the Framework Agreement, and all legal and criminal liability belongs to the Customer.

20.3. Paribu, except for technical faults, unforeseeable circumstances and other situations not limited thereto, in money sends and Crypto Asset transfer transactions made by the Customer in compliance with the rules determined by Paribu and the software infrastructure, normally starts the withdrawal and deposit transactions within 48 (forty-eight) hours, when the technical controls and obligations arising from the legislation are completed following the customer's transfer order. However, this period may be exceeded in cases of force majeure, in-platform risk controls, suspicious transaction review or where approval from the custodial institution is required. However:

20.3.1. Paribu shall not be liable for damages that will arise in the event that money deposit and/or withdrawal transactions are not carried out, or are carried out late, due to "force majeure" cases enumerated in the laws and/or due to legal obligations.

20.3.2. Paribu shall not be liable for damages that will arise in the event that Crypto Asset deposit and/or send transactions are not carried out, or are carried out late, due to "force majeure" cases enumerated in the laws and/or due to legal obligations.

20.4. Cash deposit and withdrawal transactions are carried out between Paribu and the Customer according to the procedure for money transfer transactions coming from and made to the Customer. By selecting on the Platform the account to which you wish to deposit Turkish lira, you can learn the IBAN information belonging to Paribu; transfer, EFT and FAST transactions are possible using Paribu's bank account information. Paribu has no liability for delays arising from banks. There is no minimum or maximum deposit amount, and the Customer may make a transfer in the amount they wish. For the Turkish lira withdrawal transaction, you must fill in your bank information through which you wish to make the withdrawal on the Platform; subsequently, if the transfer is to be made via the contracted banks indicated on the Platform, you can make withdrawals 24/7. For EFT transactions, since they shall be subject to the rules determined by the intermediary bank, your instruction shall be processed on the business day following. The minimum Turkish lira withdrawal amount and other limits and conditions relating to withdrawal transactions are announced on the Platform, and the Customer is obliged to check this information before the transaction.

20.5. Customer cash shall be held at the banks specified in the "contracted banks" tab within the Platform.

ARTICLE 21 - PRINCIPLES FOR THE EVALUATION OF CUSTOMER CASH

21.1. The Customer decides on their preference regarding the yielding of the credit balance held in their account between 09:00 and 15:30 that is not subject to any transaction, during the signing/approval of this Framework Agreement or via the options expressly presented on the Platform interface. The Customer may, by giving electronic approval regarding this preference, request either yielding in their own favour or no yielding in their own favour. However, this is not an obligation of Paribu, and no damages may be claimed from Paribu due to the cash not being evaluated. In the event that the Customer requests the yielding of the credit balance, they are required to keep the said balance inactive after 15:30. The Customer must not carry out any transaction regarding the part for which they have requested yielding in their account during the relevant time period. In the event that the Customer requests yielding but does not keep the relevant amount in their account or any movement is observed regarding this amount in their account, it shall not be possible for the Customer to be granted yielding. In cases where the Customer requests yielding, they must make their request within the time periods specified above and, in order for yielding to be carried out, must keep the relevant amount in the account from 15:30 of the day they transmit the request to 09:00 of the following day. Otherwise, they shall not be entitled to any yielding.

21.2. Paribu has the right to determine a lower limit for the yielding of Customer cash as specified in the Framework Agreement. The lower limit determined is announced on the Platform, and Paribu may unilaterally update these limits. These updates are notified to Customers via electronic communication routes. Balances below the lower limit may be yielded by Paribu in its own favour according to the principles regulated in the Framework Agreement. In this case, all returns obtained shall belong to Paribu. The Customer declares that they know and accept this matter. Within this scope, Customers may not claim yielding returns from balances below the lower limit. The balances of customers whose credit balance remains above the lower limit determined by Paribu but who do not request yielding may be evaluated, with the return belonging to Paribu, by means of written or electronic customer approval to be obtained separately from the Framework Agreement. Where Paribu decides to evaluate Customers' cash balances in TL, it may evaluate the cash in the Customer's account through the investment instrument it deems appropriate. Paribu determines the instruments to be used according to market conditions and carries out these transactions in such a way as to be in favour of the Customer.

21.3. Even if Customer assets are below the lower limit determined by Paribu, in the event that Paribu also evaluates them in favour of the Customer, it may dynamically present a return offer to the Customer via the Platform. The Customer declares that, in the event that they accept the return offer to be dynamically presented to them in this way via the Platform, they accept that the rate of return determined by Paribu shall be paid on the TL credit balance in their account. This offer and rates may be unilaterally determined and updated by Paribu. This situation does not constitute any obligation for Paribu, and no right or claim may be made by the Customer due to the inability to evaluate the balances. The Customer, whether yielded in their own favour or in favour of Paribu, may withdraw their cash balance, where they request it, within at the latest 1 (one) business day.

21.4. The Customer accepts that they consent to the evaluation of their TL cash balance, in bulk or individually, together with the assets of Paribu or other Customers; to the collection of the commission determined by Paribu from the return obtained from the evaluation; and to the carrying out of these transactions by Paribu. Return sharing is applied only to Customers who have made the choice, and after the commission determined by Paribu is collected, the distribution of the remaining amount is made proportionally. In addition, the Customer accepts and undertakes that, in addition to the collection of the commission determined in advance by Paribu, they themselves shall be liable for any expenses, costs and taxes that will arise due to the transactions specified within this article, and that Paribu is authorised to collect, set off and offset the said amounts ex officio from their accounts.

ARTICLE 22 - PRINCIPLES FOR THE EVALUATION OF CRYPTO ASSETS BELONGING TO THE CUSTOMER

22.1. The Customer decides on their preference regarding the evaluation of the Crypto Asset balance held in their account that is not subject to any transaction, during the signing/approval of this Framework Agreement or via the options expressly presented on the Platform interface. The Customer may, by giving electronic approval regarding this preference, request either yielding in their own favour and the collection of the commission determined by Paribu from the return obtained from the evaluation, or no yielding in their own favour. However, this is not an obligation, and no damages may be claimed from Paribu due to the crypto assets not being evaluated.

22.2. Crypto Asset balances may also be evaluated by Paribu in bulk together with other Customers. In this case, any rewards and/or returns obtained shall be distributed proportionally to Customer accounts after the commission determined by Paribu is collected. Unless expressly stated otherwise, the Customer accepts that, in the event that they do not request any return in respect of the Crypto Asset balances in their accounts and/or in the event that the Crypto Asset balances remain below the lower limits determined by Paribu, these amounts may be evaluated by Paribu in such a way as to be transferable within at the latest 1 (one) business day where requested by the Customer, and the return shall belong to Paribu. Lower limits and evaluation principles are published on the Platform, and updates are notified via the Platform.

22.3. In addition to the collection of the commission determined in advance by Paribu, the Customer accepts and undertakes that they themselves shall be liable for any expenses, costs and taxes that will arise due to the transactions specified within this article, and that Paribu is authorised to collect, set off and offset the said amounts ex officio from their accounts.

ARTICLE 23 - PRINCIPLES FOR THE DETERMINATION AND PAYMENT OF FEES, COSTS OR COMMISSIONS

23.1. Within the scope of this Framework Agreement/Agreements, the Customer shall pay all kinds of taxes, withholdings, costs, fees, commissions and expenses, including but not limited to commission, interest, account operating/account maintenance fees, annual transaction fees, postal and notary fees relating to account statements and other notifications, all kinds of money transfers including transfers/EFT/Swift and other virement costs, custody fees relating to Crypto Assets and the exercise of pre-emption rights relating to them, order cancellation fees, erroneous transfer fees and other fees accrued by other official institutions and other costs and service fees paid to third parties/institutions. In addition, the costs, fees and commissions to be applied to crypto asset trading intermediation activities shall be objectively determined by Paribu within the framework of the applicable legislation and according to Paribu's current practice, and the Commission and Charge Tariff is currently announced at www.paribu.com, and the Customer is obliged to follow it currently.

23.2. Paribu is authorised at any time to increase/change fees and commissions within the framework of the applicable legislation and/or changing market conditions and/or where it deems necessary at its own discretion. The changes to be made shall be notified to the Customer in writing or by email or in electronic environment or via the fastest means of communication or via account statement, with the sending fee to be debited to the Customer's account, and no further Customer approval shall be obtained. The change notified to the Customer shall be valid on the date of notification. All fees, commissions and costs shall be paid to Paribu before the carrying out of the relevant transaction.

23.3. The Customer accepts, declares and undertakes that, where they do not notify Paribu on the date of notification that they do not accept Paribu's changes regarding rates and amounts, or that they wish to exercise the right to terminate the Framework Agreement/Agreements within the same period, or where they continue to receive services/carry out transactions after the change notification, they shall be deemed to have consented to the application of the changes regarding rates and amounts from the date of notification. The Customer cannot, for this reason, claim any damages or payment under any name from Paribu.

ARTICLE 24 - TAX LIABILITY

24.1. The Customer is responsible for all tax obligations that will arise due to their use of the Platform and other obligations that may be introduced by legal regulation. No invoice will be sent to the Customer due to the Customer's use of the Platform and the transfers they make. Customers shall be able to access the transaction result form and account statement via the Platform.

ARTICLE 25 - DEFAULT PROVISIONS

25.1. Occurrence of the Default Situation

25.1.1. The Customer accepts and declares that, in the event that they fail to make any commission, brokerage, costs, fees, taxes, interest, all fees and security and other obligations to be paid to Paribu, within the scope of transactions carried out within this Framework Agreement, on the date on which the said payment must be made or the equivalent must be held in the account, or fail to fulfil at all, properly or in time their obligations arising from transactions to be carried out within the framework of the Agreement(s), they shall be deemed to have fallen into default by Paribu without the need for any further notice, warning or legal proceedings.

25.1.2. Paribu accepts and declares that, in the event that, without any justified legal reason, it fails to pay the cash to be paid to the Customer within the period provided for in the relevant provisions of this Framework Agreement and the Agreement(s) signed by the Customer with Paribu, and/or fails to deliver to the Customer the crypto asset to be delivered to the Customer within the period provided for, it shall be deemed to have fallen into default without the need for any further notice, warning or legal proceedings by the Customer.

25.1.3. Default Interest Rate: The Customer shall be deemed to have fallen into default in the event that they fall into default in the performance of the obligations they have undertaken during the application of this Framework Agreement, without the need for any notice or warning. The Customer accepts, declares and undertakes that they shall pay to Paribu the default interest calculated on the amount on which they fall into default as of the default date.

In the event that the Customer fails to fulfil any payment obligation within the scope of this Framework Agreement on the due date, default interest shall be applied at an annual interest rate calculated by adding 5 (five) points to the most recently applicable commercial rediscount interest rate determined by the Central Bank of the Republic of Türkiye as of the default date. The default interest shall accrue from the default date and shall be added to the account balance daily. Paribu reserves the right to make changes in the interest rate determined in this article in line with changes in market conditions and current economic developments. These changes shall enter into force by means of notification to the Customer. Paribu's right to resort to legal remedies and to claim compensation for any direct and indirect damages, costs and additional expenses suffered due to default is reserved.

25.1.4. In the event of default, notices regarding the ex officio sale of Crypto Assets to close the debt are determined and applied in compliance with the provisions of this Framework Agreement and, in particular, the principles of information and notification. The Customer accepts that all notifications, including notifications that need to be given or that are not necessary to be given but are made at Paribu's discretion as default notifications, shall be notified by the methods agreed in the Framework Agreement (telephone, fax, email, the fastest means of communication or other electronic environments).

25.2. Provisions and Consequences of Default

25.2.1. In the event that the Customer falls into default as defined above, default interest shall be applied at an annual default interest rate calculated by adding 5 (five) points to the most recently applicable annual advance interest rate announced by the Central Bank of the Republic of Türkiye, on the amount on which they fall into default as of the default date. Default interest shall be calculated daily, but compound interest shall not be applied. Default interest shall be collected from the Customer together with expense tax and all legal obligations. Paribu reserves the right to make changes in the default interest rate within the framework of current economic conditions and the legislation; these changes enter into force by means of notification to the Customer via electronic routes. Paribu's right to resort to legal remedies and to claim compensation for any direct and indirect damages, costs and additional expenses suffered due to default is reserved.

25.2.2. Paribu may exercise its rights of pledge, set-off and offset within the scope of this Framework Agreement without the need for any notice.

25.2.3. All legal claim rights of the other Party against the Party in default for any losses, costs or additional fees that the other Party may suffer due to the said default are reserved.

25.2.4. In the event that, due to the Customer's default, Paribu falls into default in the performance of its obligations and obligations against Markets, custodial institutions, investment institutions or other authorised authorities and/or regulatory bodies and administrations, all damages that Paribu has suffered or may suffer for this reason shall be compensated by the Customer, without prejudice to the rights of pledge, virement, set-off, lien and offset.

ARTICLE 26 - SECURITY, PLEDGE, SET-OFF AND OFFSET PROVISIONS

26.1. The Customer accepts and undertakes that the cash and Crypto Assets they will hold at Paribu are subject to a first-degree pledge in favour of Paribu, solely to constitute security for their existing and arising matured debts arising from this Framework Agreement and other contracts entered into with Paribu. The pledge may be exercised solely limited to the matured debts that have arisen and will arise of the Customer against Paribu. Paribu undertakes that, in exercising the pledge right, it will act in compliance with the right of ownership and the principle of reasonable proportionality, that it will carry out transactions by giving notice to the Customer in the conversion of the pledge into cash.

26.2. The Customer accepts, declares and undertakes that Paribu is authorised to debit their account for the said amounts, and that these amounts to be debited to the Crypto Asset account shall be matured on the date they accrue, and that they are obliged to immediately and in cash pay them to Paribu; otherwise, the default provisions shall apply. In addition, Paribu is authorised, without the need for any notice, to collect and offset these amounts ex officio from the Customer's Crypto Asset account, and Paribu shall exercise its offset right in compliance with the provisions of Articles 950-954 of the Civil Code and other relevant legislation. Within this scope, Paribu may, without any instruction from the Customer, ex officio sell the relevant assets for the purpose of collecting this receivable, and may offset the price obtained against the Customer's debt subject to default within the framework of the provisions of Articles 100-102 of the Code of Obligations. In this case, the entire damage that may be suffered due to the said sale operation shall be borne by the Customer. The Customer accepts, declares and undertakes that they know that Paribu has/shall have no liability for damages arising due to the non-payment of any of these payments. In the event of the Customer's default, the Customer accepts and declares that Paribu has the right to set off, in compliance with the provisions of Articles 139-145 of the Turkish Code of Obligations, the assets in the Customer's accounts against its receivables from the Customer that have arisen and become due. Paribu, in exercising its offset and pledge rights, shall carry out transactions limited solely to debts and obligations that have arisen and become due. Paribu shall exercise reasonable care in offset and pledge transactions.

26.3. In the event that Crypto Assets and/or Turkish lira are erroneously sent to Customers in such a way as to give rise to unjust enrichment by Paribu, this matter shall be notified to Customers immediately by all means (email, call, SMS, etc.). In the event that, despite the notification, the refund is not made by the Customer within 1 (one) business day, the Customer's account may be closed, suspended or have its access stopped indefinitely by Paribu without the need for any further warning or notification. Likewise, in this case, the provisions on pledge, set-off and offset within this article may be applied by Paribu.

ARTICLE 27 - PROTECTION OF PERSONAL DATA

27.1. Processing of Personal Data:

Paribu is subject to the KVKK with regard to the processing of personal data obtained from Customers. Paribu processes the personal data it collects from Customers in accordance with the Personal Data Processing and Protection Policy that can be accessed via the Platform. The Personal Data Processing and Protection Policy is an integral part of the Framework Agreement. Paribu, in cases where it works with external service providers, may transfer Customer data to the relevant service providers only where necessary and in compliance with the legislation. Paribu ensures that the necessary technical and administrative security measures under the KVKK are taken in the contracts it makes with these service providers. For more information regarding our use of personal data and the rights you have on these matters, and to obtain information regarding our protection and processing of your personal data within the scope of the KVKK, you may review the privacy notices prepared specific to personal data processing processes, access the Personal Data Processing and Protection Policy on the Platform, and exercise the said rights by sending an email to [email protected]. The email address from which you contact us must be the email address you submitted during your Paribu membership process. Unless reasonable proof is provided that you are a Customer, requests received from other email addresses will not be responded to.

ARTICLE 28 - INTELLECTUAL PROPERTY

28.1. Paribu is the exclusive owner or licensed user of all software, systems, interfaces, graphics, designs, texts, logos, domain names, algorithms, visuals, videos, business models, trade secrets and all other content developed and used in connection with the service offered on the Platform, and of their copyrights and industrial property rights (trademark, patent, utility model, design, etc.). Except for open-licensed content, tools or APIs obtained from third parties and indicated as a source, no element on the Platform may be partially or fully copied, reproduced, processed, modified, reverse engineered, republished, transmitted or distributed without the written permission of Paribu. The Customer has, within the scope of this Framework Agreement, only a personal and non-exclusive right of use. Paribu does not, directly or indirectly, in any way, transfer to the Customer or third parties any licence, transfer of authority or other transfer of intellectual rights. In the event that the Customer or persons or institutions directly or indirectly associable with the Customer act contrary to these provisions, Paribu has the right to unilaterally and immediately terminate the Framework Agreement. In addition, Paribu reserves the right to resort to legal remedies for any direct or indirect damage, loss, loss of income or loss of reputation suffered for this reason. In the event of breach, all legal and criminal liability that may arise shall belong to the Customer.

ARTICLE 29 - LEGAL AND CRIMINAL SANCTIONS

29.1. The Customer undertakes to use the Platform within the scope of the laws and all legislation of the Republic of Türkiye. In the event of unlawful use, Paribu has the right and authority to share all information regarding the Customer with the authorised authorities. This matter cannot be evaluated within the scope of breach of confidentiality, and no liability can be attributed to Paribu.

29.2. Due to the application of the provisions of the Framework Agreement, Customers undertake that they will not make comments and shares using the name and/or logo of Paribu that tarnish the name of Paribu, harm its commercial reputation or create unfair competition. This undertaking covers all kinds of written and visual media and all social media outlets. In the event that the breach of this article is identified, Paribu has the right to unilaterally terminate the Framework Agreement, block, place a block on, suspend or terminate the Customer's account without prior notice. Likewise, Paribu shall exercise all rights of compensation against the Customer due to the breach of this article. Customers accept, declare and undertake that, due to the application of this article, they irrevocably waive in advance all rights of objection and request.

29.3. Paribu is entitled to temporarily or permanently close the account or accounts of a Customer on which suspicious transaction attempts are detected in terms of Platform workflow and software security to buy/sell orders, to suspend, freeze or close the accounts of Customers that carry out suspicious transactions. Paribu may apply seizure or block operations on the assets in the Customer's account on behalf of judicial/administrative authorities, in compliance with the periods provided for in the laws, due to seizure or block requests to come from judicial and/or administrative authorities and as a result of the requests to come from these authorities to banks and upon the notification of banks. Paribu's legal and criminal liability cannot be invoked due to the application of this article by Paribu within the framework of the rules of honesty and good faith.

29.4. Paribu is entitled to temporarily or permanently close the accounts of Customers who use expressions contrary to general morality and rules of honesty in correspondence and conversations via the email and telephone support line to buy/sell orders, and to suspend, freeze or permanently close the accounts of these Customers. Paribu's legal and criminal liability cannot be invoked due to the application of this article by Paribu within the framework of the rules of honesty and good faith.

ARTICLE 30 - THE CUSTOMER'S PARİBU ASSETS

30.1. In the event that the Customer acts contrary to the provisions of this Framework Agreement, Paribu may halt, suspend or terminate the Customer's account without prior notice. However, even in this case, the right of ownership held by the Customer over the assets at Paribu is preserved. Following the closure of the account, the Customer has the right to claim the assets in their account. Paribu grants the Customer a 90 (ninety) day period to transfer their assets. In the event that no claim is made by the Customer within this period, the Customer's assets continue to be held securely by Paribu. In this case, Paribu shall attempt to contact the customer and offer reasonable solutions for the return of the assets.

ARTICLE 31 - AMENDMENTS TO THE AGREEMENT

31.1. Paribu may, at any time it deems appropriate, unilaterally amend the Framework Agreement and any policies, terms and conditions on the Platform, by publishing them on the Platform, provided that they are not contrary to the provisions of the applicable legislation. The amended articles and the Framework Agreement shall be notified to Customers via SMS and/or via Email. In order for the amendments to be binding on Customers, Customers must use a qualified electronic signature, or access in electronic environment must be provided with the password determined by Customers, and Customers must give in electronic environment their approval that they have read and understood the relevant changes. With this approval, the changes shall enter into force for the relevant Customers. Until Customers give approval, the previous Framework Agreement shall remain in force and continue to produce its provisions and consequences.

31.2. In the event that Customers party to the Framework Agreement are legal persons, in cases such as transfer and merger, or, where they are natural persons, in cases of universal succession such as inheritance, or in the event of changes in the joint accounts due to reasons such as the inclusion of new rights holders or the departure of some of the existing ones, the renewal of the Framework Agreement is mandatory. However, in the event that the changing rights holders do not wish to enter into the Framework Agreement, the rights in the account shall be transferred to the universal heirs within the framework of the documents proving universal succession, and the account shall be closed, and this situation shall be notified by Paribu to the relevant authorities within 3 (three) business days.

ARTICLE 32 - FORCE MAJEURE

32.1. If events occurring outside Paribu's control, not arising from its fault and not reasonably foreseeable, including riot, embargo, government intervention, insurrection, occupation, war, mobilisation, strikes, lockouts, industrial actions or boycotts, including cyber-attack, communication problems, infrastructure and internet faults, system improvement or renewal works and faults that may occur as a result thereof, electricity outage, fire, explosion, storm, flood, earthquake, migration, epidemic or any other natural disaster ("Force Majeure") prevent or delay Paribu from performing its obligations under the Framework Agreement, Paribu cannot be held liable for the obligations whose performance is prevented or delayed as a result of force majeure, and this situation cannot be considered a breach of the Framework Agreement.

ARTICLE 33 - TERMINATION OF THE AGREEMENT BY THE CUSTOMER AND ENDING OF MEMBERSHIP

33.1. The Customer has the right to terminate the Customer status at any time. For the termination to be carried out, the Customer must transfer the crypto assets and Turkish lira assets on the Platform to another Crypto Asset Wallet and/or bank account. The termination operation shall enter into force with the absence of any assets of the Customer at the Platform. Customers may transmit termination requests only via Paribu Support. Upon this request to be transmitted by Customers, the Customer's account shall be closed within 30 (thirty) days from the date of receipt.

33.2. In line with legal regulations and the legitimate interests of Paribu, the account transaction details and data of the Customer whose account is closed shall continue to be retained by Paribu during the periods provided for in the laws or required by the processing purpose.

33.3. The carrying out of termination of the Framework Agreement does not mean cancellation of any consent given for sending commercial electronic messages. The Customer must also separately withdraw the consent for sending electronic messages they previously gave.

ARTICLE 34 - TERMINATION OF THE AGREEMENT BY PARİBU AND ENDING OF MEMBERSHIP

34.1. The Customer accepts, declares and undertakes that they will not use the services provided to them by Paribu contrary to the Law No. 5549 on the Prevention of Laundering of Proceeds of Crime, the Law No. 6415 on the Prevention of the Financing of Terrorism and the Law No. 7262 on the Prevention of the Financing of the Proliferation of Weapons of Mass Destruction and their related legislation, and that objections relating to such use may not be processed by Paribu.

34.2. The Customer accepts, declares and undertakes that they will not use any of the services provided to them by Paribu in any manner for unlawful purposes or contrary to laws, including unlawful services, betting, games of chance, gambling, games, and that objections relating to such use may not be processed by Paribu.

The Customer accepts and declares that, in the event of identification or reasonable suspicion that any of the accounts and services provided to them are used in any way for the purpose of carrying out transactions such as unlawful services, betting, gambling, games of chance, and not limited thereto, for any reason, all kinds of accounts belonging to them may be immediately closed and/or the use of the relevant products may be temporarily or permanently halted, and in this case, all debts belonging to them shall become due, and the payment of the entire debt together with all its appurtenances may be requested from them, and/or this Framework Agreement may be terminated.

34.3. The Customer accepts, declares and undertakes that, in all transactions in which natural persons and/or legal persons resident in countries that do not have adequate regulations on the prevention of laundering of proceeds of crime and the financing of terrorism, that do not cooperate in combating these crimes, or that are deemed risky by authorised international institutions are parties, Paribu may impose restrictions on transactions to be carried out by the said country, person or institution. In addition, the Customer accepts, declares and undertakes that, due to international embargo rules or reasons arising from the legislation, Paribu has the right to refuse to carry out transactions and to refund and/or cancel transactions in respect of money transfer, crypto transfer transactions and any other services within the scope of this Framework Agreement; that they will not make any damages claim from Paribu in this respect; and that, during the validity of this Framework Agreement, in transactions intermediated by Paribu, they will not work with countries and persons on the prohibited lists of the United Nations, the European Union and the United States of America, including other international or supranational institutions and organisations, in line with local legislation and international embargo rules and restrictions arising from the legislation.

ARTICLE 35 - MISCELLANEOUS PROVISIONS

35.1. Customers accept that, in disputes that may arise from the Framework Agreement, the official books and commercial records of Paribu and the e-archive records, electronic information and computer records held in Paribu's database and on its servers shall constitute binding, conclusive and exclusive evidence, and that this article is in the nature of an evidentiary contract within the meaning of Article 193 of the Code of Civil Procedure No. 6100.

35.2. The Framework Agreement shall be subject exclusively to the laws of the Republic of Türkiye. All disputes arising from or in connection with the Framework Agreement shall be within the exclusive jurisdiction of the Istanbul (Çağlayan) Courts and Enforcement Offices.

35.3. Paribu shall communicate with Customers via the email address notified at the moment of membership creation, or by calling and sending SMS messages to the telephone number. Customers are obliged to keep their email address and telephone number up to date. Customers shall immediately update the said information in the event of any change to the information provided at the time of conclusion of the Framework Agreement. Paribu shall not be liable for the failure of access to the Platform or the inability to benefit from the Platform due to this information being provided incompletely or contrary to the truth, or not being up to date.

35.4. The Framework Agreement constitutes the entire agreement between the Parties with regard to the subject matter. In the event that any provision of the Framework Agreement is decided by any competent court or administrative authority to be invalid or unenforceable in whole or in part, or unreasonable, the Framework Agreement shall be deemed severable to the extent of such invalidity, unenforceability or unreasonableness, and the other provisions shall continue to remain in full force and effect.

35.5. Customers shall not, without the prior written consent of Paribu, assign their rights or obligations under the Framework Agreement, in whole or in part. Paribu, however, may transfer and assign its rights, obligations, debts and/or receivables under the Framework Agreement without being subject to any consent.

35.6. The non-use or non-enforcement by one of the Parties of any right granted to it under the Framework Agreement shall not mean that it has waived the said right or prevent the said right from being used or enforced subsequently.

35.7. Customers accept, declare and undertake that they have read and understood all articles of the Framework Agreement separately, and that they approve the entire content and all provisions of the Framework Agreement.

This Framework Agreement, consisting of 35 (thirty-five) main articles, has come into force as of the moment of approval by means of the Customer reading each provision and understanding it in its entirety and giving approval.

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