How do I end my active sessions?

You can see the devices you have signed in to your Paribu account from the Device management window and end your sessions one at a time or all at once. When you notice a device you do not recognise, ending the session is one of the fastest protective steps.

Note: If you see a device you do not recognise, end that device's session first, then change your password and enable two-factor authentication

What session options are available?

There are three options:

• Sign out: ends the session in the browser you are currently using
• End a device's session: ends the session of a device you choose from the device management list
• Sign out from all devices: ends the sessions of every device signed in to your account at once

Note: Ending a session only cuts that device's access to your account. Your balance, open orders and account history are not affected; you can sign in again from the same device

How do I sign out of my current session?

1. Open Paribu.com and hover over the profile icon in the top right
2. Click Sign out in the menu that opens
3. Confirm the Are you sure you want to end the session? prompt

How do I open the Device management window?

1. Open Paribu.com and hover over the profile icon in the top right
2. Click Security settings in the menu that opens
3. Click Device management on the page

Note: Device management is a window, not a page — the page you are on does not change, a window appears over it. The list shows the time information of each session

How do I end a single device's session?

Use the option to end that device's session in the device management window. The confirmation window asks whether you are sure you want to sign out and states which device will be signed out. Once you confirm, that device's session is closed.

How do I sign out from all devices?

Use the Sign out from all devices button in the device management window. The confirmation window asks whether you are sure you want to sign out from all devices and states that all your registered devices will be signed out.

Warning: This signs you out from every device, including the browser you are using. To sign in again you need your password and, if you have it, your two-factor authentication code

What should I do if something looks suspicious?

Besides ending sessions, you can also check the failed sign-in attempts on your account. The Failed sign-ins window on the Security settings page lists your failed sign-in attempts from the last 7 days.

If you are not sure about the situation, you can also consider freezing your account temporarily. For details, see How do I freeze my Paribu account?.

Things to know

• Device management is a window; the page does not change
• Ending a session does not affect your assets, open orders or history
• Sign out from all devices also covers the browser you are using
• The failed sign-in list shows only the last 7 days
• When an account is frozen, all devices linked to it are removed and the sessions are ended

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Frequently asked questions

I see a device I do not recognise — what should I do?

End that device's session from the Device management window first. Then change your password and enable two-factor authentication. If you have seen suspicious activity, you can start the live support chat through Paribu Support to get in touch with us.

Will my open orders be cancelled if I end all sessions?

No. Ending a session only cuts the devices' access to your account; your open orders, balance and account history are not affected. When you sign in again you reach all your data in the same way.

What is the difference between ending a session and freezing an account?

Ending a session only cuts the devices' access; your account stays open and you can sign in again. When an account is frozen, it is closed to all transactions, your open orders are cancelled, and reopening it is possible only through Paribu Support.

Where can I see failed sign-in attempts?

You can see them in the Failed sign-ins window on the Security settings page. The list shows attempts from the last 7 days with the last failed sign-in and the IP address. For details, see How to view failed sign-in history.

Is there a session timeout — am I signed out automatically?

For your security, your session may be ended after a certain period of inactivity. When signing in again you are asked for your password and, if you have it, your two-factor authentication code.

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Related articles

• How to change your password — Updating your password
• How to set up two-factor authentication (2FA) — Setting up 2FA
• How to view failed sign-in history — Failed sign-ins from the last 7 days
• What is device management and how to use it — Managing the device list
• How do I freeze my Paribu account? — Freezing your account temporarily

You can view the devices that have access to your Paribu account from the Manage devices screen and end your sessions for a single device or for all of them whenever you want. When you notice a device you do not recognize or have doubts about your account security, ending your sessions is one of the fastest protective steps.

Which session-ending options are there?

Paribu offers three session-ending options:

• Log out: Closes the session only on the device you are currently using
• Delete device: Ends the session of a single device you select from the Manage devices list
• End sessions on all devices: Closes your sessions on all registered devices at once

Note: Ending a session only cuts the device's access to your account. Your balance, open orders and account history are not affected; you can sign in to the same device again.

How do I log out from the current device?

To log out from the device you are using, tap the menu icon in the top left of the screen to open Account → Account and settings, then tap Log out at the bottom of the screen. When you confirm, the session on this device closes and you return to the sign-in screen.

1. Tap the menu icon in the top left of the screen to open the Account section
2. Tap Account and settings
3. Scroll to the bottom of the screen and tap Log out
4. On the Are you sure you want to log out? screen, tap Log out

Note: After logging out, you are asked to sign in to your account when you open the app again. If you have a passkey on your account, you can complete the sign-in step with your face, your fingerprint or your device password.

How do I open the Manage devices screen?

To view the devices that have access to your account, tap the menu icon in the top left of the screen and follow Account → Account and settings → Security settings → Manage devices. The screen description says what it is for: you control your security by managing the devices that have access to your account.

1. Tap the menu icon in the top left of the screen to open the Account section
2. Tap Account and settings
3. Tap Security settings
4. Under Other security settings, tap Manage devices

The list contains three pieces of information for each device: Date, IP address and Location. The device you are currently using is marked with the Active device label.

How do I end the session on a specific device?

You can end the session of any device you see in the list one by one. This option is useful when you have signed in to your account on a shared device or a device belonging to someone else.

1. Tap the Delete device action on the device whose session you want to end on the Manage devices screen
2. On the Are you sure you want to end this session? screen, tap Yes, end session

The confirmation screen names the device that will be affected; if you selected the wrong device you can go back with Dismiss.

How do I sign out from all devices?

To close the sessions of all devices with access to your account at once, use the End sessions on all devices button below the list on the Manage devices screen.

1. Open the Manage devices screen
2. Tap the End sessions on all devices button below the list
3. On the Are you sure you want to end all sessions? screen, tap Yes, end all

Warning: The confirmation screen states plainly what will happen: your sessions on all registered devices will be terminated. After the action, you need to sign in with your password to access your account again.

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Frequently asked questions

I see a device I do not recognize, what should I do?

First end that device's session with the Delete device action on the Manage devices screen. Then, for your security, change your password and enable two-factor authentication (2FA). If you observe suspicious activity, you can contact us by starting the live support chat through Paribu Support.

If I end all sessions, are my open orders canceled?

No, ending sessions only cuts the devices' access to your account. Your open orders, your balance and your account history are not affected. When you sign in again, you reach all your data in the same way.

Are my assets safe after ending sessions?

Yes, your assets remain in your Paribu account. Ending sessions only cuts the devices' active access; it does not change any asset or order.

How do I tell which device is which?

The Date, IP address and Location details in the list show when and where the sign-in was made. The device you are currently using carries the Active device label; the confirmation screen also names the device you are about to delete.

What happens when I sign in from a new device?

When Paribu detects a sign-in from a device it does not recognize, it asks for approval by email. For details, you can check the What is device management and how to use it article.

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Related articles

• What is device management and how to use it — Managing linked devices
• How to change your password — Updating your password
• How to set up two-factor authentication (2FA) — 2FA setup
• How to view failed sign-in history — Viewing failed sign-in records
• How do I freeze my Paribu account? — Freezing your account temporarily