How to view failed sign-in history
Failed sign-in history lists sign-in attempts to your Paribu account that could not be completed within the last 7 days, along with the date and IP address. With this list, you can detect unauthorized access attempts to your account early and review your security steps.
How can I view my failed sign-in history?
To view your failed sign-in history on Paribu, open the Failed sign-in history window from security settings. The failed sign-in attempts to your account within the last 7 days are listed with date, time, and IP address. When you see suspicious attempts, it is recommended to change your password and enable two-factor authentication (2FA).
Access failed sign-in history
- Open Paribu.com and hover over the profile icon at the top right
- Click Security settings in the menu that appears
- Click Failed sign-in history
- The list of failed sign-in attempts within the last 7 days is shown in the window
What information is shown in the failed sign-in list?
In the failed sign-in history, the following information is shown for each attempt:
- Date and time — The moment the failed sign-in attempt occurred
- IP address — The identifier of the internet connection where the sign-in attempt was made
The list shows only attempts within the last 7 days; older records are automatically cleared.
Note: If no failed sign-in attempts have been made on your account in the last 7 days, the message "You have no recent failed sign-ins." is shown.
What should I do when I see a suspicious attempt?
Failed sign-in attempts coming from a location you do not recognize or repeated attempts may point to unauthorized access attempts on your account. In such cases, the following steps are recommended:
- Change your password — Update your password from security settings
- Add two-factor authentication (2FA) — If not yet active, complete 2FA setup
- Check your devices — End sessions you do not recognize from the device management section
- Report to Paribu Support — If the suspicious situation continues, you can connect to live support chat to share the issue
Warning: A record also appears on this screen when you enter your password incorrectly once. Single attempts coming from a location you recognize are usually due to a mistyped password; assess the source of the record before getting alarmed.
Frequently asked questions
Why does failed sign-in history only show the last 7 days?
In line with security and data retention policies, failed sign-in attempts are kept for 7 days and then automatically deleted. This period allows you to effectively track recent suspicious activity.
What does the IP address actually represent?
The IP address is the identifier of the internet connection where the failed sign-in attempt was made. It is normal for users connecting to different networks to see different IP addresses. Repeated attempts from IP addresses you do not recognize or from abroad require attention.
Can I view successful sign-in history as well?
For successful sign-ins, you can use the What is device management and how to use it section. Device management shows all active devices that have access to your account along with location, IP address, and last sign-in time.
Can I delete my failed sign-in record?
No. Failed sign-in records are automatically kept by the system for 7 days and deleted at the end of the period. These records cannot be manually deleted by the user.
What does it mean if the list appears empty?
The "You have no recent failed sign-ins." message means that no failed sign-in attempts have been made on your account in the last 7 days.
Related articles
- What is device management and how to use it — Managing connected devices
- Security tips — Tips for account security
- How to set up two-factor authentication (2FA) — Setting up 2FA authentication
- How to change your password — Updating your password
- How to protect against phishing and fraud — Protecting against phishing and fraud