How to make a crypto asset withdrawal

You can send the crypto assets in your Paribu account to another Paribu user, or to a platform or wallet outside Paribu. Transfers within Paribu are free and instant; sendings to the outside are subject to the network fee charged by the blockchain.

How are crypto assets withdrawn?

To withdraw a crypto asset on Paribu web, click the asset on the Wallet page and use the Send button in the window that opens. Then choose where you are sending it, enter the address, set the network and the amount, and confirm the send summary. Once you complete the Travel Rule information, your withdrawal request is created.

Before you start

• You must have completed your account verification
• Due to legal regulations, at least 48 hours must have passed since the purchase or deposit of the asset you are sending; if this is the first crypto withdrawal from your account, the period is 72 hours
• Have the recipient address and network ready — a wrong address or network cannot be reversed

Send a crypto asset

1. Open Paribu.com and go to the Wallet page
2. Click the crypto asset you want to send
3. Click the Send button in the window that opens
4. Choose the destination in the Where will you send it? step (see the table below)
5. Enter the recipient: for a Paribu user, an email, phone number, or wallet address in the Recipient field; for the outside, the wallet address in the Address to send to field
6. Choose the network in the Select withdrawal network field; fill in the Memo field on networks that require it
7. Enter the amount in the Withdrawal amount field — you can use the All shortcut for the full balance
8. Check the Send summary screen and complete the Confirm the transfer step
9. Complete the Travel Rule information entry

Once the request is created, you see the message Your crypto withdrawal order has been created; you can follow its status with the View transaction details link.

Warning: The warning on the screen reads: "Confirmed transactions cannot be canceled or reversed." Check the address and the network twice before sending.

Where will you send it?

You choose the destination type in the first step. The description on the screen reads: "You can send your asset within Paribu free of charge, or withdraw it to another platform or wallet."

Option	What for	Fee and time
To a Paribu user	Internal transfer to Paribu users	Free · Instant
To another platform	Withdrawal to other exchanges or a wallet	Network fee
Independent wallet	On-chain withdrawal to independent on-chain wallets	Network fee

Note: For a send to a Paribu user, the summary screen shows the network as Paribu and the time as Instant; because it does not go on-chain, no network fee is charged.

While entering the recipient address

• You can type the address, paste it, or pick it from the Recent transaction addresses and Address book lists
• If you have no saved address, the message "You have no saved or recently used address." appears; you can add one with the Manage address book link
• After the address is entered, the screen briefly shows Verifying address…
• If the address does not match the network, the warning "The address you entered does not match the selected network." appears — do not ignore it

Warning: If you are sending to an address for the first time, the screen warns you separately: "You are sending to this address for the first time. Please make sure you have carefully checked the address and the network you selected. A wrong address or network selection may result in assets that cannot be recovered." You can continue with the proceed option, or go back to check.

After the send, you are offered the option to save the address with Add to address book. Once saved, you can pick it from the list in your future sends.

Network and amount

The network is selected in the Select withdrawal network field, and the fee for the network you select is shown on the screen as Network withdrawal cost. Warnings you may see while entering the amount:

• The minimum withdrawal amount is {amount} {asset}. — the amount you entered is below the lower limit
• Your available balance is not sufficient for this transaction. — your balance does not cover the amount plus the network fee
• This withdrawal cannot be made at the moment. Check your details and limits. — a general block

If you exceed your daily or monthly withdrawal limit, the screen warns you with Withdrawal limit exceeded or Monthly withdrawal limit reached and shows your withdrawable amount.

Send summary and email confirmation

In the final step, the Send summary screen appears with the Address to send to, Network fee, and Arrival time details; if the arrival time is unknown, it reads Varies by network.

After you confirm the transfer, an email confirmation may be requested. The text on the screen reads: "Please confirm your transaction within 2 hours using the link we sent to your email address." The confirmation email arrives with the subject stating that you should confirm your withdrawal request.

Note: If you cannot see the confirmation email, check your spam or junk folder. After you confirm, you can follow the transfer from your transaction history.

If the waiting period is still running

When you try to withdraw with a balance whose waiting period has not ended, the screen opens with the heading Waiting period in effect and the message: "Your request cannot be carried out at the moment due to legal regulations. You can restart the transaction after 72 hours."

This screen shows your Total balance, Withdrawable balance, 72-hour blocked balance, and the Time left until the block is lifted. With Notify me when time is up, you can be informed when the period ends.

Note: Where this option is available, you can be taken directly to the Send summary screen and confirm the withdrawal there. It is then sent automatically once the blocked period ends, so you do not need to start it again.

For details: What are the 72-hour and 48-hour waiting periods?

Assets requiring memo / tag

On some assets such as XRP, XLM, GRAM, and ATOM, a Memo or Tag must be entered along with the address. This field makes sure the send reaches the right account and appears on the screen automatically when required. If the memo is invalid, the warning "Enter a valid memo." appears.

Warning: On assets that require a memo, sends made without the memo may not reach the recipient account.

For details: What is a memo / tag?

Travel Rule information entry

Due to legal regulations, details about the recipient must be shared in crypto asset sends. The information requested differs for a send to your own account, to another person, or to an institution. For internal transfers to a Paribu user, only a description is requested because the recipient is already known.

For details: What is the Travel Rule and why is it required for crypto transfers?

Key points

• Transfers to Paribu users are completed instantly with no network fee
• Sends to the outside are subject to a network fee; the fee is charged by the blockchain network, not by Paribu
• Due to legal regulations, a send cannot be made until at least 48 hours have passed since the purchase or deposit of the asset; for the first withdrawal, the period is 72 hours
• The minimum withdrawal amount varies by asset and network and is shown on the screen
• Confirmed transactions cannot be canceled or reversed
• The transfer starts after your withdrawal request; the time to reach the recipient address depends on network congestion
• After a password or email change, no crypto withdrawal can be made for 48 hours
• On assets that require a memo, always fill in the memo field
• You can follow the status of the transfer from your transaction history and on the blockchain with the TX code
• The supported assets and networks are updated from time to time; the valid list is the one shown in the Select withdrawal network field at the time of the transaction
• An asset that is not listed on Paribu cannot be deposited to or withdrawn from your account; you can see the listed assets on the Markets page

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Frequently asked questions

Is there a crypto withdrawal fee?

No fee is charged for transfers to Paribu users. Sends to the outside are subject to a network fee; the fee varies by the network you select and is shown on the screen as Network withdrawal cost.

How long does a withdrawal take?

Transfers to Paribu users are completed instantly. For sends to the outside, the time is determined by network confirmations; the Arrival time field on the Send summary screen shows the estimate, and if it is unknown, it reads Varies by network.

Can I cancel a withdrawal I confirmed?

No. The warning on the screen states it as well: "Confirmed transactions cannot be canceled or reversed." So check the address and the network before confirming.

What happens if I do not give the email confirmation within 2 hours?

The confirmation link is valid for 2 hours. If you do not confirm within that period, you need to create the withdrawal request again. If you have an issue with the link, you can connect to the live support chat through Paribu Support.

What are the 72-hour and 48-hour waiting periods?

If this is the first crypto withdrawal from your account, a 72-hour period applies; for later sends, a 48-hour period applies from the purchase or deposit of the asset. For details: What are the 72-hour and 48-hour waiting periods?

Can I withdraw a different asset once the waiting period ends?

The waiting period runs separately for each crypto asset and starts with the purchase or deposit of that asset. When the period for one asset ends, only that asset becomes withdrawable; any other asset has its own waiting period. If you sell the waiting asset and buy a new one with the proceeds, the waiting period starts again for the new asset.

What does blocked balance mean?

Blocked balance shows the assets whose waiting period has not ended, and that amount cannot be used for a withdrawal. On the waiting period screen, the Withdrawable balance and the 72-hour blocked balance are stated separately.

I entered the address incorrectly. What can I do?

If the send is complete, the transaction cannot be reversed. For sends made on the wrong network, see I made a transfer on the wrong network.

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Related articles

• How to deposit crypto assets — Crypto asset deposit steps
• What are crypto withdrawal limits, fees and times? — Crypto withdrawal limits, fees and times
• What are the 72-hour and 48-hour waiting periods? — Withdrawal waiting periods
• What is a memo / tag? — The memo/tag concept
• What is the Travel Rule and why is it required for crypto transfers? — The Travel Rule and its role in transfers
• Crypto withdrawal could not be completed — Crypto withdrawal issues

You can withdraw the crypto assets in your Paribu account to other platforms or wallets. Transfers to Paribu users are completed free of charge and instantly. For withdrawals to external platforms or independent wallets, a network fee is applied; the fee varies based on the selected network and is charged not by Paribu but by the blockchain network.

How are crypto assets withdrawn?

To withdraw a crypto asset on the Paribu app, tap the Send button on the Wallet tab and choose the asset you want to send among your assets. Select your destination on the Where are you sending to? screen, then enter the withdrawal address and amount. Once you confirm the transaction on the summary screen and complete the Travel Rule information entry, your withdrawal starts.

Before you start

• You must have completed your account verification
• Under legal regulations, at least 48 hours must have passed since the purchase or deposit of the asset you want to withdraw (72 hours for the first withdrawal)

Withdraw a crypto asset

1. Tap the Send button on the Wallet tab
2. Choose the crypto asset you want to send among your assets
3. On the Where are you sending to? screen, select your destination: To a Paribu user, To another platform, or Independent wallet
4. Enter, paste, or scan a QR code for the withdrawal address
5. Check the network selection; if more than one network is available, you can change it by tapping the Select network button. For assets requiring a memo, fill in the Memo field
6. Enter the amount you want to withdraw
7. Review the information on the summary screen and confirm the withdrawal
8. Complete the Travel Rule information entry and confirm the transaction with your authentication method

Warning: Entering the withdrawal address incorrectly or using a different network may result in asset loss. A confirmed withdrawal cannot be canceled or reversed.

If you are sending to an address for the first time, a confirmation screen appears so you can carefully check the address and network.

Selecting the destination

The first step of the withdrawal flow is the Where are you sending to? screen. You can send your asset within Paribu free of charge, or withdraw it to another platform or wallet. The three options differ as follows:

• To a Paribu user — internal transfer to Paribu users; no network withdrawal fee is charged and the transfer is instant
• To another platform — withdrawal to other exchanges or wallets
• Independent wallet — on-chain withdrawal to on-chain wallets

Addresses you have previously sent to are listed under Recent transaction addresses on this screen; you can select from this list to send again.

Sending to a Paribu user

When you select To a Paribu user as the destination, you can send by phone number, email address, or wallet address. Paribu verifies the matching registered user in real time. Transfers to Paribu users are completed free of charge and instantly.

Note: To send, the information you enter must match a registered Paribu user. If no matching user can be found, the transfer cannot be completed; you need to enter information that belongs to a registered Paribu user.

Network selection

Crypto assets can be transferred over multiple networks. Networks differ in transaction time, fee, and memo requirement. For assets with a single network, the network is selected automatically. If more than one network is available, you can tap the Select network button and choose from the Select withdrawal network screen; the estimated arrival time and the network withdrawal fee are shown next to each network. If the address you enter matches the format of another network, the network selection is updated automatically.

If you have a network withdrawal fee discount based on your Loyalty level, the original amount is shown with a strikethrough and the transaction is completed at the discounted amount.

Note: The network withdrawal fee varies by selected network. You can see the amount in the Network withdrawal fee row on the withdrawal and summary screens. The supported assets and networks are updated from time to time; the valid list is the network list shown on the withdrawal screen at the time of the transaction

Assets requiring memo / tag

Some assets such as XRP, XLM, ATOM, and GRAM require a Memo or Tag to be entered along with the withdrawal address. This field ensures that the transfer is routed to the correct account. For assets requiring a memo, this field is shown automatically on the withdrawal screen.

Warning: For assets requiring a memo, your assets may not reach the recipient account if the withdrawal is made without a memo.

For details, see the article What is memo / tag?.

Travel Rule information entry

Under legal regulations, recipient information must be shared in all crypto withdrawals within the scope of the Travel Rule. The steps you follow differ for transfers to your own account, to another person, or to an institution. For internal transfers to a Paribu user, only the description field is requested; recipient information is already on file.

For details, see the article What is the Travel Rule and why is it required for crypto transfers?.

Important information

• Transfers to Paribu users are completed instantly with no network fee
• For withdrawals to external platforms or independent wallets, a network withdrawal fee is applied; this amount is charged not by Paribu but by the blockchain network
• Under legal regulations, withdrawals cannot be made before at least 48 hours have passed since the purchase or deposit of the related asset. On the first withdrawal, this period is applied as 72 hours
• The minimum withdrawal amount varies by asset; it is shown on the amount screen
• Confirmed transactions cannot be canceled or reversed
• The crypto asset transfer starts after your withdrawal request. The time it takes the balance to reach the recipient address depends on network congestion
• Crypto withdrawals cannot be made for 48 hours after a change of password, email address, or phone number
• For assets requiring a memo (XRP, XLM, GRAM, etc.), make sure to enter the memo field
• You can track the status of your transfer on the blockchain with your TX code
• An asset that is not listed on Paribu cannot be deposited to or withdrawn from your account; you can see the listed assets on the Markets screen

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Frequently asked questions

Is there a fee for crypto asset withdrawals?

No fee is charged for transfers to Paribu users. For withdrawals to external platforms or independent wallets, a network fee is applied. The fee varies by selected network and is charged by the blockchain network. You can see the current fee on the withdrawal screen.

How long does the withdrawal take?

Transfers to Paribu users are completed instantly. For external transfers, transaction time is determined by network confirmations; depending on network congestion it can take from a few seconds to ~30 minutes. You can track the status of your transfer on the blockchain with your TX code.

Can I cancel a withdrawal I have confirmed?

No, confirmed crypto asset withdrawals cannot be reversed due to the nature of blockchain technology. For this reason, carefully check the withdrawal address and network selection before sending.

What are the 72 and 48 hour waiting periods?

Under legal regulations, you need to wait 72 hours from the time of account opening on your first crypto withdrawal. On subsequent withdrawals this period is 48 hours; at least 48 hours must have passed since the purchase or deposit of the related asset. For details, see the article What are the 72 and 48 hour waiting periods?.

Can I withdraw a different asset once the waiting period ends?

The waiting period runs separately for each crypto asset and starts with the purchase or deposit of that asset. When the period for one asset ends, only that asset becomes withdrawable; any other asset has its own waiting period. If you sell the waiting asset and buy a new one with the proceeds, the waiting period starts again for the new asset.

What does locked balance mean?

Locked balance shows your assets whose 48/72 hour waiting period has not yet ended. These assets cannot be used for withdrawal until the waiting period is completed. You can see the locked balance and the remaining time by tapping the info icon next to the balance row on the amount screen. With the Notify me when the period ends option on the screen that opens, you can choose to receive a notification once the waiting period is over.

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Related articles

• How to make a crypto asset deposit — Crypto asset deposit steps
• What are the crypto withdrawal limits, fees, and times? — Crypto withdrawal limits, fees, and times
• What are the 72 and 48 hour waiting periods? — Withdrawal waiting periods
• What is memo / tag? — Understanding memo/tag
• What is the Travel Rule and why is it required for crypto transfers? — Travel Rule and its role in transfers
• Crypto withdrawal could not be completed — Crypto withdrawal issues